Lennin Holguin
El Paso,United States
Summary
Service-oriented Waiter/Server with 3 year of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, Excellent customers servers, Good skill communication, I have I lo of facility to deal with different type person. I have the ability to serve one ore more tables. I'm very responsible and very accessible to help others.
Overview
3
3
years of professional experience
Work History
Server
Carnitas Queretaro
El Paso , TX
11.2021 - Current
- Good skill Communication
- Speak English and Spanish
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Cook's Assistant
Lola's Hamburger
El Paso, TX
11.2019 - 11.2021
- Good skill communication
- Speak two languages English ans Spanish
- Worked with chef to prepare daily food specials and other supplies.
- Prepared food orders to support waitstaff and other team members.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Education
High School Diploma -
Mountain View High School
El Paso, TX06.2022
Skills
- Team Player
- Leadership
- Good skill Communication
- Very Responsible
- Bilingual
- Organization
- Patience
- Empathy
- Attention to details
- Balance plates of food and drinks
- Work at the cash register
- Clean up after Customers
- Versatile
- Fast learning
- Cooperative
- Open-Mine
- Ability to keep up in a fast-paced environment
- Cleanliness
- Guest Satisfaction
- Server Improvements
- Excellent table Bussing
- Cool Under Pressure
- Ability to Lift 30 Pounds or more
- Covid Symptom Screening
- Specials Promotion and Upselling
- Warm and Friendly
- High-Energy and Stamina
- Natural Leadership
- Safe Work Practices
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Carnitas Queretaro
11.2021 - Current
Cook's Assistant
Lola's Hamburger
11.2019 - 11.2021
High School Diploma -
Mountain View High School
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