Jaqueline Rodriguez
Winston-Salem,NC
Summary
Dedicated professional with strong customer service and team leadership skills. Highly motivated, with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Experienced in staff training, conflict resolution, and maintaining safety standards in fast-paced environments. Commended for honesty, hard work, positive attitude, and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Hanesbrands
Rural Hall, North Carolina
10.2021 - Current
- Trained new employees on safety procedures and equipment usage.
- Coordinated cross-training initiatives to enhance staff versatility within the warehouse roles.
- Executed warehouse orders for delivery and pickup, adhering to established schedules.
- Maintained cleanliness and safety standards within warehouse environment.
Shift Leader
Panda Express Restaurant
Winston-Salem, North Carolina
11.2019 - 12.2021
- Coordinated daily tasks to meet customer service expectations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Implemented safety protocols to promote a secure working environment.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Education
High School Diploma -
North Forsyth High School
Winston-Salem, NC06-2019
Some College (No Degree) - Architectural Technology
Forsyth Technical Community College
Winston-Salem, NCSkills
- Excellent customer service
- Safety protocols and procedures
- Point of sale (POS) system operations
- Inventory management
- Alcohol safety
- Beverage knowledge
- Staff training, development, and supervision
- Conflict resolution
- Time management
- Adaptability and dependability
- Multitasking and organization
- Order fulfillment
Certification
- Bartending / Mixology
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Warehouse Worker
Hanesbrands
10.2021 - Current
Shift Leader
Panda Express Restaurant
11.2019 - 12.2021
High School Diploma -
North Forsyth High School
Some College (No Degree) - Architectural Technology
Forsyth Technical Community College