Dynamic Beauty Team Lead with expertise in driving sales, coaching, and delivering exceptional customer experiences. Proven ability to resolve conflicts and foster client relationships that enhance loyalty and satisfaction.
Overview
9
9
years of professional experience
Work History
Beauty Team Lead
Sephora at Kohls
El Paso, TX
06.2023 - Current
Led team in delivering exceptional customer service experiences within fast-paced retail environment.
Trained and mentored new staff on product knowledge and sales techniques to enhance team performance.
Coordinated daily operations to ensure efficient workflow and adherence to company policies.
Implemented inventory management procedures, improving stock accuracy and minimizing loss.
Managed cash from cash office and prepared daily deposits and cash transactions.
Ensuring the team built long lasting client relationships and met loyalty programs.
Ensured compliance with company policies and procedures.
Sales Associate
Kohl's
El Paso
10.2016 - Current
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Maintained organized merchandise displays, ensuring optimal presentation and accessibility for shoppers.
Executed sales transactions efficiently while adhering to cash handling procedures and store policies.
Collaborated with team members to achieve sales goals, fostering a supportive work environment.
Education
Bachelor of Science - Criminal Justice And Administration
University of Phoenix
Santa Teresa, NM
06-2013
Skills
Driving Sales
Conflict resolution
Customer focus
Coaching and mentoring
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Beauty Team Lead
Sephora at Kohls
06.2023 - Current
Sales Associate
Kohl's
10.2016 - Current
Bachelor of Science - Criminal Justice And Administration