Jaquelyn Figueroa
San Antonio,TX
Summary
Detail-oriented retail professional with several years of experience and open to many new strategies in delivering exceptional customer service and operational efficiency. Recognized for proficiency in point-of-sale (POS) system operations, effectively scanning goods and processing payments with precision. Strong ability to resolve customer complaints and enhance team performance through training and support for new cashiers. Committed to fostering a positive shopping experience while driving sales growth.
Overview
5
5
years of professional experience
Work History
Cahier Team Lead
Academy Sports Outdoors
Selma, TX
01.2024 - Current
- Trained new cashiers on proper use of registers and store policies.
- Accurately counted and balanced cash drawers and safe deposits at the end of each shift, ensuring all funds were accounted for.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
Shift Leader
Tj Maxx Dept Store
Selma, TX
05.2023 - 01.2024
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Trained new employees in store operations, customer service techniques, and product knowledge.
Manager's Assistant
Urban Bricks Pizza
San Antonio, TX
02.2020 - 12.2023
- Provided general administrative support including answering phones, typing letters, reports and memos.
- Monitored inventory levels of office supplies and placed orders as needed.
- Resolved any operational issues that arose during day-to-day operations quickly and efficiently.
Education
GED -
GED
San Antonio, TX02-2025
Skills
- Point of Sale Training
- POS system proficiency
- Hospitality and accommodation
- Cash drawer reconciliation
- Cash handling
- Strategic Team Development
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Cahier Team Lead
Academy Sports Outdoors
01.2024 - Current
Shift Leader
Tj Maxx Dept Store
05.2023 - 01.2024
Manager's Assistant
Urban Bricks Pizza
02.2020 - 12.2023
GED -
GED