Jaqueshia Stewart
Memphis,TN
Summary
Enhanced leadership capabilities to drive organizational effectiveness and achieve corporate objectives.
Overview
13
13
years of professional experience
Work History
Accounts Management – Customer service representative
Internal Revenue Service
05.2023 - Current
- Carries out a full range of administrative and technical assistance to individuals and/or businesses primarily through telephone and/or face-to-face contact. This involves a diversity of issues/problems that cannot be answered or resolved routinely. Contacts involve a wide range of tax processing regulatory requirements and procedures as administered by the Internal Revenue Service.
- Effectively and professionally communicating specialized information orally or in writing with internal and external customers.
- Develops, analyzes, and evaluates information involving the research of records and the nature of each inquiry including the way it was presented to inform and advise, answer inquiries, or resolve problems related to the unique circumstances of each individual or fulfill regulatory requirements.
- Makes determinations and uses sound judgment concerning controversial matters in reporting as appropriate the degree to which the individual understood their responsibilities and whether errors in their records reflected honest mistakes or fraudulent intent.
- Explains what future actions are necessary to achieve voluntary compliance by computing and/or advising on tax liability and probable assessment of taxes in cases involving: varied sources of income, including self-employment, itemized personal and business expense deductions, or carryover/carry back of capital losses and investment credit from prior years, or comparable issues requiring reference to the tax code and precedents.
MEM 4 Workforce Staffing
Amazon
10.2021 - 04.2023
- Amazon human resource recruiting office for hiring associates and helping them complete their onboarding.
- Receiving - Unpacking merchandise from vendor boxed and removing merchandise from plastic bags, containers, crates, and packaging. Processing, packaging, and shipping orders accurately.
- 40HRS WORKED.
Shipping and Receiving Supervisor
Follett
12.2018 - 06.2020
- Responsible for the proper handling of materials, adherence to safety procedures and providing accurate, timely shipments, direct activities to meet the financial and marketing objectives of the company.
- 40 + HRS WORKED.
ABB
03.2018 - 07.2018
- Build and inspect circuit breakers while on production. Producing five hundred orders a day, order confirmation and wrap pallet and send to shipping.
- Maintain a clean and safe work area as needed.
- 40HRS WORKED.
Disney Warehouse
09.2017 - 01.2018
- Picking orders on an assembly line and label boxes for full case and retail orders.
- Special talent for tracking accurate and detailed order number and location.
- 40HRS WORKED.
SYNNEX
03.2017 - 07.2017
- Receive orders, check the order to assure that all the material is inside of the package and process into the system.
- Recorded shipment data, such as weight, or discrepancies for reporting, or recordkeeping purposes.
- 40+ HRS WORKED.
Data entry clerk
Williams Sonoma
10.2016 - 02.2017
- Receive orders and input the orders into the system correctly.
- Pick orders using a RF gun.
- 40HRS WORKED.
Team Lead Manager
Anda Pharmaceuticals
11.2013 - 04.2016
- Bill of Ladings for shipments.
- Prepare and print shipping labels corresponding to shipping needs.
- 40+ HRS WORKED.
Education
Associate of Science - Business Technology
Southwest Tennessee Community College
Memphis, TNSkills
- Maintained high accuracy in tasks through careful attention to detail
- Communicated effectively with team members and stakeholders
- Utilized Microsoft Office applications to enhance productivity
- Assisted in managing workload efficiently under pressure without supervision
Timeline
Accounts Management – Customer service representative
Internal Revenue Service
05.2023 - Current
MEM 4 Workforce Staffing
Amazon
10.2021 - 04.2023
Shipping and Receiving Supervisor
Follett
12.2018 - 06.2020
ABB
03.2018 - 07.2018
Disney Warehouse
09.2017 - 01.2018
SYNNEX
03.2017 - 07.2017
Data entry clerk
Williams Sonoma
10.2016 - 02.2017
Team Lead Manager
Anda Pharmaceuticals
11.2013 - 04.2016
Associate of Science - Business Technology
Southwest Tennessee Community College