Jaquetta McGowan-Brown
Houston,TX
Summary
Skilled Beauty Salon Manager and compassionate Care Giver with a proven track record at Buckner Parkway Place and other Senior Citizens establishments, now seeking to transition into new field. Excelled in customer service, enhancing client satisfaction and fostering strong relationships. Skilled in appointment scheduling and salon safety, significantly boosting operational efficiency and security. Looking forward to leveraging these skills to contribute to dynamic and growth-oriented organiztion.
Overview
7
7
years of professional experience
Work History
Beauty Salon Manager
Charlette Manuel- Buckner Parkway Place
10.2019 - Current
- Maintained a clean, safe, and welcoming environment for clients.
- Maintained a positive work atmosphere through effective communication techniques for senior citizens.
- Established strong relationships with clients and family.
- Managed expenses, business transactions and controlled costs through proper salon budget development and monitoring.
- Streamlined appointment scheduling for increased efficiency and client convenience.
- Managed inventory effectively, reducing waste and ensuring timely product restocking.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Cut and styled hair for both male and female customers of senior ages according to individual preferences.
Care Giver
Crescent Home Health Care
02.2018 - 10.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Education
Cosmetology Operator License - Cosmetology
Texas Barber College
8201 South Gessner Houston Tx. 7703605-2018
High School Diploma -
Memorial Senior High School
935 Echo Lane Houston Tx. 7702405-1998
Skills
- Employee motivation
- Appointment scheduling
- Upselling strategies
- Customer service
- Salon safety and security
- Problem-solving skills
Timeline
Beauty Salon Manager
Charlette Manuel- Buckner Parkway Place
10.2019 - Current
Care Giver
Crescent Home Health Care
02.2018 - 10.2020
Cosmetology Operator License - Cosmetology
Texas Barber College
High School Diploma -
Memorial Senior High School
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