Lakeith Green
Houston
Summary
Dynamic professional with extensive experience in customer relations and office administration, notably at Parkway Place. Proven organizational skills and time management expertise led to enhanced client satisfaction and streamlined operations. Adept at data entry and fostering positive team environments, driving productivity and accuracy in all tasks.
Overview
6
6
years of professional experience
Work History
Receptionist
Parkway Place, Buckner Retirement Services
03.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Assistant Manager
Shokku
03.2022 - 03.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Supervisor
Forever 21
03.2019 - 03.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Associate Of Applied Business -
Houston Community College
Houston, TX2026
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer and client relations
- Office administration
Timeline
Receptionist
Parkway Place, Buckner Retirement Services
03.2024 - Current
Assistant Manager
Shokku
03.2022 - 03.2024
Supervisor
Forever 21
03.2019 - 03.2021
Associate Of Applied Business -
Houston Community College
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