Jaquiline Calzadilla
Homestead,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Host, Server, Bartender, To-Go Specialist
Olive Garden
07.2019 - 09.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Streamlined to-go operations, implementing an organized system for tracking orders.
- Enhanced customer satisfaction by providing efficient and accurate order processing.
Crew Member
Wendy's
06.2021 - 02.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Crew Member
Burger King
01.2019 - 07.2019
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Sales Associate
Mrs. Fields
08.2018 - 12.2018
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Justice For Girls
01.2018 - 12.2018
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Sales Associate
Build-A-Bear
11.2017 - 01.2018
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
Spirit Halloween
08.2017 - 11.2017
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Medical Academy For Science And Technology @ Home High School
Homestead, FL06.2016
Skills
- Server Support
- Telephone reception
- Team Collaboration
- Reservations Management
- Customer Service
- Detail Oriented
Timeline
Crew Member
Wendy's
06.2021 - 02.2022
Host, Server, Bartender, To-Go Specialist
Olive Garden
07.2019 - 09.2023
Crew Member
Burger King
01.2019 - 07.2019
Sales Associate
Mrs. Fields
08.2018 - 12.2018
Sales Associate
Justice For Girls
01.2018 - 12.2018
Sales Associate
Build-A-Bear
11.2017 - 01.2018
Sales Associate
Spirit Halloween
08.2017 - 11.2017
High School Diploma -
Medical Academy For Science And Technology @ Home High School