Dynamic and results-oriented professional with extensive experience in customer service and training roles, notably at Chipotle. Excelled in mentoring new hires, enhancing productivity by developing tailored training materials. Skilled in creative problem-solving and public speaking, significantly improved client satisfaction and retention rates. Demonstrated ability to manage high-stress situations, ensuring high-quality customer service delivery.
Professional trainer with strong background in developing and delivering effective training programs. Skilled in instructional design, curriculum development, and performance assessment. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, flexibility, and fostering positive learning environment.