Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anahi Zepeda

Greensboro,NC

Summary

I have a strong background in customer service and operational management. Recognized for exceptional multitasking abilities and commitment to enhancing customer satisfaction through effective communication and problem resolution.

Overview

11
11
years of professional experience

Work History

Service Manager

Chipotle
06.2016 - Current
  • Oversaw daily operations, ensuring adherence to quality standards and service excellence.
  • Enhanced customer experience by resolving issues promptly and effectively, maintaining satisfaction ratings.

Waitress

Golden Corral Buffet and Grill
08.2014 - 06.2015
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Education

High School Diploma -

Southern Guilford High School
Greensboro, NC
06-2016

Skills

  • Positive attitude
  • Customer service
  • Critical thinking
  • Reliable and responsible
  • Bilingual (Spanish,English)

Languages

Spanish
Native or Bilingual

Timeline

Service Manager

Chipotle
06.2016 - Current

Waitress

Golden Corral Buffet and Grill
08.2014 - 06.2015

High School Diploma -

Southern Guilford High School