Jara Hale
West Palm Beach,FL
Summary
Talented, result-producing Professional with a proven success record of accomplishments in leadership mentoring, administration, management, and customer service. Expertise in directing a positive road map to allow a fair chance at success. Skillfully solid and able to build and guide motivational efforts.
Overview
12
12
years of professional experience
Work History
Project Coordinator
ADT/ Everon Solutions
11.2015 - Current
- Processing Payroll, Managing Invoices, Permits & Paperwork
- Project Management
- Proactive Problem solving
- Collaborating with subcontractors and vendors
- Managing Day to Day Schedules and Inquires
- Customer Service
- Meeting target Metrics and Revenue
- Tracking deadlines, maintaining documentation, and communicating progress updates
- Manage small team of techs
Productivity Specialist/ Training Mentor
ADT Security Services
10.2012 - 11.2015
- Scheduling & Confirming Customer service requests
- De-escalating Customer Escalations
- Coordinating & Managing Tech Schedules/ Work Load
- Assisted in Conducting Interviews
- Training New Hires
- Technical Support
Education
High School Diploma -
Gates Chili High School
Rochester, NYAssociate Degree -
Palm Beach State College
West Palm Beach, FLSkills
- Time Management
- Adaptive Learner
- Strategic Direction/ Initiative- taking
- Data entry
- Collaborator
- Flexible Work Habits
- Effective Communication/ Listening
- Self-Management
- Leadership/ Management
- Conflict De-escalation
- Customer Service
- Computer Knowledge/ Typing
- Project Management
- Microsoft Office
- Training/ Mentoring
- Filing/ Organization
- Problem-solving
Timeline
Project Coordinator
ADT/ Everon Solutions
11.2015 - Current
Productivity Specialist/ Training Mentor
ADT Security Services
10.2012 - 11.2015
Associate Degree -
Palm Beach State College
High School Diploma -
Gates Chili High School
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