Jarad Dunham
Mountain West Equipment
FIRTH,Idaho
9
years of professional experience
Results-driven sales representative with a strong focus on customer service, relationship building, and technical expertise. Proven ability to enhance customer satisfaction and drive sales growth through effective communication and problem-solving.
Work History
Sales Representative
1 Year 2 Months- Developed and maintained strong customer relationships to drive repeat business and referrals.
- Conducted product demonstrations, effectively showcasing equipment features and benefits to clients.
- Provides service in shop and in the field on large ag equipment including hay balers tractors over 100hp, skid steers, excavators.
- Implemented inventory management processes to optimize stock levels and reduce overhead costs.
- Led initiatives to improve lead generation, resulting in increased conversion rates through targeted outreach efforts.
- Evaluated competitor offerings to adapt pricing strategies, enhancing competitive positioning in the market.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Field Service Technician
1 Year 5 Months- Diagnosed and resolved mechanical issues in heavy-duty trucks to ensure optimal performance.
- Conducted routine maintenance and inspections to enhance vehicle reliability and safety standards.
- Collaborated with clients to provide technical support, improving customer satisfaction and service delivery.
- Implemented process improvements that reduced service turnaround time, increasing operational efficiency.
- Maintained detailed service records, ensuring compliance with industry regulations and standards.
- Led cross-functional teams in complex repair projects, enhancing communication and teamwork among staff members.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Followed safety procedures to avoid injuries in the field.
- Managed on-site and off-site installation, repair, maintenance, and testing tasks.
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
- Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
- Discussed and recommended service options with customers and explained costs involved.
Ranch Fleet Mechanic
4 Months- Diagnosed and repaired mechanical issues on various fleet vehicles, ensuring reliability and safety.
- Conducted routine maintenance checks, enhancing vehicle performance and longevity.
- Maintained accurate records of repairs and parts inventory, supporting effective fleet management decisions.
- Completed multi-point inspections and washed and refueled units.
Heavy Equipment Mechanic
1 Year 6 Months- Diagnosed and repaired heavy equipment, ensuring optimal performance and reliability.
- Utilized diagnostic tools to troubleshoot mechanical failures efficiently.
- Maintained a clean work environment that promoted safety while enhancing overall productivity.
- Analyzed malfunctioning equipment and determined type of repairs required.
- Removed worn or faulty components for replacement or repair.
- Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
Diesel Technician
2 Years 4 Months- Diagnosed and repaired diesel engines using advanced diagnostic equipment.
- Performed routine maintenance on heavy-duty trucks to ensure optimal performance and safety.
- Collaborated with team members to troubleshoot complex mechanical issues in a timely manner.
- Maintained accurate records of repairs and services performed on vehicles for compliance purposes.
- Conducted quality inspections post-repairs to guarantee adherence to industry standards and regulations.
- Performed vehicle lubrication and DOT safety inspections.
Equipment Technician
11 Months- Utilized diagnostic tools to identify mechanical issues and determine appropriate repair strategies.
- Conducted routine inspections and diagnostics on diesel engines to ensure optimal performance.
- Assisted in repairs and maintenance of heavy equipment, contributing to increased uptime.
- Maintained cleanliness and organization of work area, promoting a safe working environment.
- Collaborated with senior technicians on complex repair tasks, enhancing technical skills and knowledge.
- Followed safety protocols diligently while operating machinery and handling hazardous materials.
Education
High School Diploma
Engine Diagnostic 1
Diesel Aftertreatment And Electrical 2
Advanced Electrical Diagnostics.
Detroit Engine Diagnostic 2
Skills
Customer service
Customer relations
Customer relationship building
Interpersonal communication skills
Timeline
Sales Representative
Mountain West Equipment
06.2025 - CurrentRead More
Field Service Technician
FleetPride
08.2022 - 01.2024Read More
Ranch Fleet Mechanic
Goosewing Ranch
04.2022 - 08.2022Read More
Heavy Equipment Mechanic
Mountain West Equipment
09.2020 - 03.2022Read More
Diesel Technician
Peterbilt Truck Parts & Equipment LLC.
04.2018 - 08.2020Read More
Equipment Technician
Dans Diesel Repair
04.2017 - 03.2018Read More
Cummins Engines
Engine Diagnostic 1
Read More
K-12
High School Diploma
Read More
Tri Tec Diesel
Diesel Aftertreatment And Electrical 2
Read More
Diesel Laptops
Advanced Electrical Diagnostics.
Read More
Tri Tec Diesel
Detroit Engine Diagnostic 2
Read More