Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Office Clerk 1
Gadsden State Community College
Gadsden, AL
08.2023 - Current
- Serving as the first point of contact, answering inquiries about admissions, registration, and student services.
- Processing documents, maintaining records, managing calendars, and arranging appointments.
Processe incoming correspondence efficiently, ensuring timely communication with staff and students.
Assist in scheduling appointments, optimizing office workflow and resource allocation.
Coordinate inventory management for office supplies, minimizing shortages and excesses.
Provide quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Handle incoming student requests and advise students on future and current courses to ensure their academic success.
Adjunct Professor
Southern New Hampshire University - Global Campus
Manchester, NH
05.2014 - Current
Developed and delivered engaging course materials aligning with curriculum standards, in-person and in online classroom environments.
Facilitated interactive discussions, enhancing student comprehension and participation.
Mentored students, fostering academic growth and encouraging critical thinking skills.
Collaborated with faculty to ensure cohesive program development and delivery. Taught Interdisciplinary and other various business/management courses, providing instruction to hundreds of undergraduate students for over 10 years.
Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Adjunct Instructor
Trident Technical College
08.2012 - Current
Taught Freshman Orientation and College Skills (IDS 109) to equip students with essential academic and life skills.
Taught Introduction to Management skills course to enhance student competencies.
Developed lesson plans and course assignments for both Management 101 and Freshman Orientation to enhance the students learning experiences.
Facilitated classroom discussions, fostering critical thinking and student participation.
Managed classroom effectively to maintain a positive learning environment for all students.
Monitored student progress through regular assessments, providing constructive feedback for improvement.
Consistently communicated with students to acknowledge and reward positive strides and discuss areas of improvement.
Administrative Coordinator
Trident Technical College
Charleston, SC
03.2008 - 06.2023
Advised, counseled, and registered students for college courses while providing clear information about college services.
Resolved student requests or concerns using good judgment and made appropriate referrals, ensuring high levels of customer service.
Coordinated administrative operations to enhance efficiency across multiple departments.
Trained new staff on office protocols and software applications to enhance team performance.
Implemented process improvements that streamlined workflows and reduced operational delays.
Answered phone calls and responded to inquiries from faculty, staff, students, customers, vendors and other external contacts.
Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Collaborated with cross-functional teams to achieve project objectives within tight timelines.
Chief Petty Officer
U. S. Navy
05.1986 - 08.2008
Trained and counseled service members on traditional and non-traditional career choices, coordinating class schedules and referrals for family counseling, ensuring comprehensive follow-up post-sessions.
Analyzed operational policies and resource utilization to contribute to long-range training
Education
Master of Art - Management and Leadership
Webster University
05-2012
Mater of Art - Dual Masters, HR Development and Business Security Mngt
Webster University
05-2010
Bachelor of Science - Human Resource Management
Park University
05-2006
Skills
Data management
Time management
Team collaboration
Verbal communication
Professional and mature
Positive attitude
Office management software
Certification
None
Timeline
Office Clerk 1
Gadsden State Community College
08.2023 - Current
Adjunct Professor
Southern New Hampshire University - Global Campus
05.2014 - Current
Adjunct Instructor
Trident Technical College
08.2012 - Current
Administrative Coordinator
Trident Technical College
03.2008 - 06.2023
Chief Petty Officer
U. S. Navy
05.1986 - 08.2008
Mater of Art - Dual Masters, HR Development and Business Security Mngt