Results-driven professional with experience in shift management and team training. Skilled in multitasking, prioritizing tasks, and fostering a safe work environment. Committed to delivering exceptional customer service while maintaining high operational standards.
Work History
Shift Manager
11 Months
Popeyes | 11.2025 - Current
Supervised team operations to ensure compliance with food safety standards.
Trained new employees on operational procedures and customer service excellence.
Managed inventory levels, ensuring timely replenishment of stock and supplies.
Assisted in scheduling shifts to optimize workforce efficiency and coverage.
Implemented quality control measures to maintain product consistency and freshness.
Enforced health and safety regulations among staff to promote a safe work environment.
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Promoted a positive work environment through open communication and constructive feedback.
Cashier
4 Months
Savannah's Candy Kitchen | 06.2025 - 10.2025
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer, ensuring proper handling of currency and receipts.
Assisted customers with product inquiries, enhancing overall shopping experience.
Restocked merchandise displays to create an inviting store atmosphere.
Order Picker
1 Year 4 Months
Macy's | 09.2016 - 01.2018
Operated handheld scanners to accurately pick and pack customer orders.
Maintained organization of inventory in designated storage areas for efficiency.
Collaborated with team members to streamline order fulfillment processes.
Conducted quality checks on picked items to ensure accuracy and satisfaction.
Behavioral Health Technician
6 Months
Pathfinder's | 03.2011 - 09.2011
Provided direct support to patients, facilitating daily activities and maintaining a therapeutic environment.
Monitored patient behavior and reported observations to clinical staff for treatment adjustments.
Assisted in the implementation of individualized care plans, ensuring adherence to treatment goals.
Collaborated with multidisciplinary teams to enhance patient care through effective communication and coordination.
Documented patient progress and interventions accurately in electronic health record systems for compliance and continuity of care.
Developed engaging therapeutic activities that encouraged social interaction and skill development among patients.