Jarazar Kearesa
Property Claims Adjuster
Brandon
Summary
Professional property claims specialist with proven track record in assessing and resolving insurance claims efficiently. Adept at working collaboratively within teams to achieve optimal results and adapt to changing needs. Skilled in negotiation, investigation, and customer service, ensuring fair and accurate claims outcomes. Dependable and results-driven, with strong ability to manage multiple cases and maintain client satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities for position.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
1
1
Language
Work History
Property Claims Adjuster
USAA
01.2022 - 03.2026
- Developed strong relationships with clients, fostering trust throughout the claims process.
- Streamlined the claims process for increased efficiency by consistently updating claim files and maintaining accurate records.
- Facilitated smooth transitions during catastrophes as part of a disaster response team, quickly addressing large volumes of claims while maintaining high-quality service standards.
- Exercised proper judgment and decision making to analyze over 100 claims per week.
- Maintained compliance with state regulations and company guidelines through diligent adherence to policies and procedures.
- Coordinated with other departments as needed to support claim resolution efforts, including working closely with underwriting teams to address policy-related questions or concerns.
- Assisted policyholders with understanding their coverage, providing clear explanations on policy terms and conditions throughout the claims process.
- Achieved timely resolution of property claims by investigating, evaluating, and settling a variety of cases.
- Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
- Carefully reviewed claim information to verify accuracy and avert fraudulent claims.
Clinic Access Representative
Moffitt Cancer Center
08.2019 - 03.2021
- Perform pre-registration or registration of patients for appointments at the Cancer Center. This includes review of insurance data to ensure that each encounter can be billed appropriately.
- Collecting information such as patient details, medical history, billing, and insurance information, etc.
- Communicate with the ordering, referring or attending providers and the patient, referring to scheduling guidelines, to correctly schedule appointment procedures.
- Review documented instructions with patients to ensure they are properly prepared for scheduled procedures, tests and/or appointments.
- Managed high-stress situations calmly while juggling multiple priorities simultaneously during peak periods of activity or emergencies at the medical facility.
- Collaborated with multidisciplinary teams to provide exceptional care and a positive experience for patients.
Customer Care Representative
Humana
11.2018 - 07.2019
- Contacts Representative represents the company by addressing incoming telephone, digital, or written inquiries.
- Records details of inquiries, comments or complaints, transactions or interactions and takes action in accordance to it.
- Escalates unresolved and pending grievances.
Customer Service Representative
General Dynamics Information Technology
08.2015 - 11.2018
- Handle a high volume of calls with varying degrees of questions or concerns
- Providing a positive experience for customers
- Ability to problem solve and resolve client issues
- Ability to utilize various customer database applications
Education
High School Diploma -
Cook High School
Adel, GA05.2013
Skills
- Excellent Listener
- Strong Work Ethic
- Fast-Learner
- Flexible
- Fraud detection
- Types 60 WPM
- Proficient in Microsoft Office
- Multi-Tasker
- File and record management
- Claims investigation
- Computer skills
- Claims adjustment
Timeline
Property Claims Adjuster
USAA
01.2022 - 03.2026
Clinic Access Representative
Moffitt Cancer Center
08.2019 - 03.2021
Customer Care Representative
Humana
11.2018 - 07.2019
Customer Service Representative
General Dynamics Information Technology
08.2015 - 11.2018
High School Diploma -
Cook High School