Jardé Dennis
Cincinnati,Ohio
Summary
Empathetic Case Coordinator with more than four years of experience in Case Coordination. Adept at structuring effective treatment plans around each patient's strengths. Committed to providing the highest level of care with outstanding abilities in interviewing, project management and team leadership.
Overview
10
10
years of professional experience
Work History
Case Coordinator/Paralegal
Jones Kahan Law
02.2020 - Current
- In this position I was primarily responsible for bringing in new clients and marketing to new potential clients
- Introduced the majority of our clients to the firm
- And brought in most of our business
- Creating great relationships and building trust with the brand
- Operation of the company's marketing and conversion of new clients
- Lead communications, using marketing emails, SMS messaging, and phone calls
- Drafting Excel spread sheets of lead service performance
- Preparation of new cases, scheduling of meetings and appointments
- Requesting billing and medical records from medical facilities
- Preparation of new client paperwork
- The key Representative of Jones Kahan Law as New Case Coordinator, the customers sign up for our services directly through me
- Build a rapport with regular customers and maintain effective, professional relationships with employees, insurance companies and other firms we worked with
- Follow all company standards regarding paperwork and time management
- Take pride in every aspect of work duties and perform it with energy and enthusiasm to create an enjoyable experience for our clients
- Drafting demands, requesting bills and records from medical facilities, and providing updates to clients and attorneys
- Obtaining crash and incident reports
- Interaction with subrogation departments and insurance adjusters
- Client correspondence
- Remote work from home during the winter seasons.
Training Manager and Sales Associate
Shurfine Foods
10.2015 - 01.2020
- Receptionist duties answering calls on multiple lines
- Faxing services, print copies, money gram
- Transfer calls to appropriate parties
- Supervised, trained and developed team members in accordance with company policies and procedures
- Processed monetary transactions with cash, checks, gift certificates, travelers' checks, food stamps, coupons and store credit
- Customer Service, public interactions, upkeep with stores appearance and cleanliness
- Matched purchase orders with invoices and recorded the necessary information
- Counted out cash drawers and balanced totals
- Use of Microsoft excel for data entry.
Sales Associate/Key Holder
Travel Traders
06.2014 - 10.2015
- Prepared merchandise for display on the sales floor
- Accepted and processed returns
- Updated computer inventory listings
- Maintained records related to sales
- Organized racks and shelves to maintain the visual appeal of the store
- Trained and served as a peer coach for new sales associates
- Worked with a team for store inventory.
Education
High School Diploma -
St.Bernard-Elmwood Place High School
Cincinnati, OhioAssociate of Applied Science - Graphic Design/ Marketing
Antonelli College
Cincinnati, Ohio01.2012
Interactive Media -
Scarlet Oaks
Cincinnati, Ohio01.2009
Skills
- Analytical mindset
- Grant Writing
- Data Analysis
- Cross-Functional Collaboration
Professional Development
Integrity Development, Designed book cover and elements for Author Eric Ellis in novel Diversity Conversations, 06/01/12, 08/01/12
Awards
Antonelli College Perfect Attendance award, 2012
Timeline
Case Coordinator/Paralegal
Jones Kahan Law
02.2020 - Current
Training Manager and Sales Associate
Shurfine Foods
10.2015 - 01.2020
Sales Associate/Key Holder
Travel Traders
06.2014 - 10.2015
High School Diploma -
St.Bernard-Elmwood Place High School
Associate of Applied Science - Graphic Design/ Marketing
Antonelli College
Interactive Media -
Scarlet Oaks
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