Jared Leyva
San Diego,CA
Summary
Seasoned IT, Cybersecurity professional actively seeking opportunities. Bilingual in Spanish and English. IT specialist with hands-on experience in various OS and technologies. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Technician
C2K
02.2023 - Current
- Achieved 98% post-refurbishment customer satisfaction
- Spearheaded seamless hardware replacements, reducing downtime by 95%
- Improved diagnostic efficiency, reducing SSD and RAM diagnostic time by 30%
- Successfully resolved 95% of reported issues on the first attempt
- Maintained a 90% customer satisfaction rate, achieving a 95% positive communication rating.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
Education
Bachelor’s Degree Cyber Security -
San Diego City College
01.2024
Assoc. Degree Cyber Security -
San Diego City College
01.2022
Skills
- Networking: TCP, UDP, DNS, VPN
- Communication: Effective communication, Bilingual (English/Spanish)
- OS: Linux/Windows, Windows/UNIX
- Problem Solving
- Virtualization: VMware, Hyper-V
- Scripting: Bash,
- Software Configuration
- Application Support
- Technical Issues Analysis
- Active Directory: (familiarized)
- Remote Connections: Proficient
- Protocols: Well-known protocols (familiarized)
Websites
Certification
- CompTIA Network+ 2023, 4HTTDDCTDJEQ1WSX
- CompTIA Security +, In progress
Projects
SIEM Implementation, Architected live-view SIEM system for real-time cyberattack tracking. Honeypot Deployment, Analyzed and studied cyber-attacks, blog: Vulnerability Management, Installed Nessus for comprehensive scans, established robust system. Active Directory Setup, Implemented RAS, DHCP, configured Windows File Servers, deployed 50 accounts. Bash Scripts, Developed scripts for backup and implemented scanners for hosts and ports.
Timeline
IT Technician
C2K
02.2023 - Current
Bachelor’s Degree Cyber Security -
San Diego City College
Assoc. Degree Cyber Security -
San Diego City College