Motivated employee with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
3
3
years of professional experience
Work History
Server Shift Leader
Minglewood Brewery
12.2021 - Current
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Oversaw daily operations of service team, delegated tasks, and trained new staff.
Kept register accurate through correct billing, payment processing, and cash management practices.
Hardware Team Member
Menards Hardware
06.2021 - 09.2021
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Learned all required tasks quickly to maximize performance.
Addressed and resolved customer complaints in polite and professional manner.
Managed and stocked over 100 items a day in a quick and efficient manner
Line Cook
Dogwood Social House
03.2021 - 06.2021
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Education
No Degree - Business Administration
Southeast Missouri State University
Cape Girardeau, MO
05.2024
High School Diploma -
North Mac High School
Virden, IL
05.2018
Skills
Utensil Cleaning
Food Safety Oversight
Price Memorization
Banquet Coordination
Communications Protocols
Transactions and Cash Handling
Adaptable and Flexible
POS Inventory System Operation
Technical Support and Assistance
Brand Awareness
Strong Communication and Interpersonal Skills
Effective Prioritization
Accomplishments
Collaborated with team of five in the development of the annual Phi Delta Theta Golf tournament.
Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Customer Service Representative at UIC-Division of Specialize Care for ChildrenCustomer Service Representative at UIC-Division of Specialize Care for Children