Jared Beach
Lake Worth,FL
Summary
Dedicated and tech-savvy professional with a strong background in supporting technology. Skilled in troubleshooting hardware and software issues, network management, managing school-based technology, and providing tech support to a wide array of personnel at an administrative level. Passionate about supporting and enhancing experiences through innovative tech solutions.
Overview
5
5
years of professional experience
Work History
Instructional Technology Support Assistant
SCHOOL DISTRICT OF PALM BEACH COUNTY
2023.11 - Current
- Provides support for personnel in troubleshooting problems relating to computer applications, desktop operating systems, and network operating systems.
- Performs installs to hardware, software, and peripheral equipment, following installation specifications.
- Supports school-wide computing networks (including network servers, network communications equipment, desktop workstations, iPads, SmartBoards, and peripherals).
- Works with appropriate District personnel to ensure the effective integration of administrative and instructional systems.
- Responds quickly and effectively to requests through an eSupport ticketing system by providing instruction to users, resolution, or escalating to appropriate support tier as needed.
- Communicates with vendor technical support to resolve hardware and software problems.
Substitute Teacher
SCHOOL DISTRICT OF PALM BEACH COUNTY
2019.10 - 2023.10
- Followed classroom lesson plan and teacher instructions in accordance with school guidelines.
- Presented organized learning materials for students in accordance with approved curriculum.
- Maintained daily records including attendance, test/quiz grades and homework completion.
- Assisted other teachers with enforcing schools’ rules, participating as study supervisor and hall monitor.
- Maintained orderly classroom with an environment that is ideal for teaching and learning.
Test Center Administrator
FLORIDA ATLANTIC UNIVERSITY
2023.04 - 2023.08
- Worked in a fast-paced professional test center setting to ensure the integrity of the testing services.
- Maintained and applied knowledge about the test center’s policies and procedures to ensure candidates meet the test center’s policies.
- Proctored and controled computer-based test center including greeting candidates, verifying identification, and monitoring the exam process.
- Resolved candidate problems and report them to appropriate supervisor.
- Maintained a working knowledge of policies, practices, and procedures.
Education
Bachelor’s Degree - Communication Studies
FLORIDA ATLANTIC UNIVERSITY
Boca Raton, FL12.2022
Associates of Arts - General Studies
PALM BEACH STATE COLLEGE
Lantana, FL05.2020
High School Diploma -
SANTALUCES HIGH SCHOOL
Lantana, FL05.2016
Skills
Technical Skills:
- Proficient in operating systems (Windows, macOS, Chrome OS)
- Experience with classroom technology (interactive whiteboards, projectors, tablets)
- Knowledge of educational software and apps
- Basic networking and IT troubleshooting
- Familiarity with data privacy and security protocols in educational settings
Soft Skills:
- Strong communication and interpersonal skills
- Patience and ability to work with all age groups
- Problem-solving and critical thinking
- Ability to train and support teachers and staff
- Organizational skills and attention to detail
Timeline
Instructional Technology Support Assistant
SCHOOL DISTRICT OF PALM BEACH COUNTY
2023.11 - Current
Test Center Administrator
FLORIDA ATLANTIC UNIVERSITY
2023.04 - 2023.08
Substitute Teacher
SCHOOL DISTRICT OF PALM BEACH COUNTY
2019.10 - 2023.10
Bachelor’s Degree - Communication Studies
FLORIDA ATLANTIC UNIVERSITY
Associates of Arts - General Studies
PALM BEACH STATE COLLEGE
High School Diploma -
SANTALUCES HIGH SCHOOL
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