Jared Beckel
Aptos,CA
Summary
Systems and network support professional currently serving at Cabrillo College with hands-on experience supporting enterprise identity platforms, endpoint management systems, and campus network infrastructure. Regularly collaborates with systems and network administrators to diagnose authentication workflows, endpoint security events, and multi-system access issues across environments including Active Directory, Okta, SCCM, Jamf, and Google Workspace. Known for strong troubleshooting methodology, cross-team collaboration, and a proactive approach to learning enterprise infrastructure technologies. Currently expanding expertise through Cisco Networking Academy coursework focused on enterprise networking, security, and automation while progressing toward an Information Technology degree.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Systems / Network Support Specialist
Cabrillo College
05.2024 - Current
- Install, configure, and troubleshoot Windows, macOS, and ChromeOS endpoint systems across campus departments.
- Support identity and authentication workflows involving Active Directory, Okta, and Google Workspace.
- Deploy and manage enterprise endpoints using SCCM and Jamf device management platforms.
- Diagnose and resolve network connectivity issues across campus LAN and wireless infrastructure.
- Collaborate with systems and network administrators to troubleshoot multi-system authentication, application access, and endpoint security incidents.
- Support endpoint security operations including CrowdStrike deployment, monitoring, and compliance checks.
- Assist with troubleshooting enterprise systems including Ellucian/Colleague and other hosted applications.
- Document technical solutions and infrastructure issues within TeamDynamix (TDX) service management platform.
- Participate in campus-wide technology deployments and lifecycle replacement initiatives.
Interim IT Director
Live Oak School District
02.2024 - 04.2024
- Led IT strategy development for educational technology integration across district schools.
- Oversaw implementation of network infrastructure upgrades to enhance system reliability and performance.
- Managed vendor relationships, negotiating contracts to optimize service delivery and cost efficiency.
- Oversaw budget management for the IT department, allocating resources effectively while minimizing costs where possible.
- Managed a team of IT professionals, providing mentorship and guidance to boost productivity and ensure project success.
Information Technology Specialist
Live Oak School District
04.2019 - 05.2024
- Delivered Tier 1–2 IT support across multiple school sites supporting staff, students, and administrative systems.
- Deployed and maintained large fleets of Chromebooks, Windows PCs, and Mac devices.
- Administered Google Workspace accounts and assisted with identity lifecycle management and permissions.
- Configured and maintained Jamf and Google device management environments.
- Diagnosed wired and wireless network connectivity issues and coordinated with network teams for resolution.
- Installed and supported printers, classroom technology, and interactive instructional systems.
- Supported district IP phone infrastructure and communication systems.
- Assisted with web filtering and safety platforms including Gaggle and Linewize.
Education
Associate Degree - Elementary Education
Eastern Gateway Community College
Steubenville, Ohio01-2023
Skills
- Identity & Infrastructure: Active Directory, Okta SSO, Google Workspace
- Endpoint Management: SCCM, Jamf, Apple School Manager
- Security & Monitoring: CrowdStrike endpoint protection
- Networking: LAN/WLAN troubleshooting, Ruckus infrastructure, Cisco VoIP Phones
- Enterprise Platforms: Ellucian/Colleague, WordPress CMS
- IT Service Management: TeamDynamix (TDX), Zendesk, Incident IQ, Sassafrass
- Deep Freeze console
- Mass-deployment and planning of computer labs (20-40 machines per lab)
- Technical Project Management
- Remote Support: ScreenConnect
- Ziro phone controller
- Systems & Operating Systems: Windows, macOS, ChromeOS
- Tools: Packet Tracer, Notepad, Adobe Creative Suite
- Productivity Platforms: Microsoft Office, Google Workspace (advanced use)
- Network documentation
Certification
- Cisco Networking Academy
- CCNA: Enterprise Networking, Security, and Automation — Certificate of Completion
- CCNA: Introduction to Networks — Certificate of Completion
PROFESSIONAL DEVELOPMENT
- Cisco Networking Academy Coursework — Cabrillo College
- Hands-on training in enterprise networking, routing and switching, network security fundamentals, and network automation concepts. Practical configuration exercises completed using Packet Tracer network simulation environments.
Timeline
Systems / Network Support Specialist
Cabrillo College
05.2024 - Current
Interim IT Director
Live Oak School District
02.2024 - 04.2024
Information Technology Specialist
Live Oak School District
04.2019 - 05.2024
Associate Degree - Elementary Education
Eastern Gateway Community College