Michael Bird
Tellico Plains,TN
Summary
I have worked with JTEKT automotive over 23 years and have experience in several different fields. I am interested in the mechatronics technician position to use my experience and learn new skill as well
Overview
25
25
years of professional experience
Work History
Mail Carrier
USPS
Madisonville, TN
09.2024 - Current
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Quality Team Leader
JTEKT Automotive
Vonore, TN
12.2021 - 09.2024
- Assisted with documenting key processes and procedures and security protocols.
- Controlled, calibrated and maintained test equipment for [Type] quality control.
- Tackled employee conflicts immediately so that issues did not fester but were instead resolved and to make sure work schedules remained unaffected.
- Inspected incoming materials, completed manufacturing pieces and assembled systems for conformance with standards.
- Documented nonconforming material and reported to appropriate team leaders for review and assessment.
Material Handler Team Lead
JTEKT Automotive
Vonore, TN
05.2015 - 12.2021
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Met or exceeded production goals and objectives by following strict procedures.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and implemented strategies to improve team productivity and efficiency.
Machining Team Leader
JTEKT Automotive
Vonore, TN
05.2012 - 06.2015
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
Material Handler
JTEKT Automotive
Vonore, TN
04.2009 - 06.2012
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Machining Technician
JTEKT Automotive
Vonore, TN
05.2006 - 06.2009
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
Assembly Line Worker
JTEKT Automotive
Vonore, TN
03.2000 - 05.2006
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
Education
No Degree - Electro Mechanical Maintenace
Cleveland State Community College
Cleveland, TNHigh School Diploma -
Tellico Plains High School
Tellico Plains, TN05.1998
Skills
- Client Support
- Client Liaison
- Process Improvements
- Performance Feedback
- Scrap Cost Management
- Quality Control Checks
Timeline
Mail Carrier
USPS
09.2024 - Current
Quality Team Leader
JTEKT Automotive
12.2021 - 09.2024
Material Handler Team Lead
JTEKT Automotive
05.2015 - 12.2021
Machining Team Leader
JTEKT Automotive
05.2012 - 06.2015
Material Handler
JTEKT Automotive
04.2009 - 06.2012
Machining Technician
JTEKT Automotive
05.2006 - 06.2009
Assembly Line Worker
JTEKT Automotive
03.2000 - 05.2006
No Degree - Electro Mechanical Maintenace
Cleveland State Community College
High School Diploma -
Tellico Plains High School