Reliable Shift Leader with almost 5 years Food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Lead
Jersey Mikes
03.2019 - Current
Opening and closing store.
Team Leader of five employees with each shift.
Training new employees and delegating daily tasks and responsibilities.
Resolving customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Training and mentoring new employees to maximize team performance.
Keeping employees operating productively and working on task to meet business and customer needs.
Security Officer
Sam Levitz Furniture Company Incorporated
02.2018 - 02.2019
Conducted regular patrols of key areas to spot and control security concerns.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Reported suspicious activities and persons to law enforcement.
Patrolled and monitored premises in company by foot.
Protected facility by regularly circulating premises and monitoring surveillance feeds.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Bar Back/Busser
Sullivan's Steak House
01.2015 - 02.2018
Coordinated with servers and bartenders to maintain smooth operation of bar area.
Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.