Overview
Work History
Education
Skills
References
Timeline
Generic

Kimberly Rannow

Kennewick,WA

Overview

3
3
years of professional experience

Work History

Shift Lead

Dutch Bros
Kennewick, WA
09.2024 - Current
  • Provided guidance and support to other team members as needed.
  • Responded to customer inquiries and complaints in a professional manner.
  • Managed store operations during absence of Store Manager or Assistant Manager.
  • Performed daily tasks, such as setting alarm systems and counting money.

Barista

Dutch Bros
Kennewick, WA
08.2022 - 09.2024
  • Greeted customers and took orders for coffee drinks and other beverages.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided professional customer service and responded to inquiries quickly.
  • Monitored inventory levels of supplies and restocked when necessary.

Brand Ambassador

Aerie By American Eagle
Kennewick, WA
08.2021 - 08.2022
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Performed cashier duties; ringing up sales, processing payments, issuing receipts.
  • Efficiently completed transactions while providing excellent customer service.

Education

Accounting

Washington State University
Richland, WA
06-2028

Accounting

Central Washington University
Ellensburg, WA

Skills

  • Excellent Customer Service
  • Microsoft Office Application
  • Team Leadership
  • Conflict Resolution

References

Cory Schouviller (509) 531- 0399

Current manager at Dutch Bros Coffee

Pamela Ritzenthaler (509) 399-4214 

Past Professor at Central Washington University

Timeline

Shift Lead

Dutch Bros
09.2024 - Current

Barista

Dutch Bros
08.2022 - 09.2024

Brand Ambassador

Aerie By American Eagle
08.2021 - 08.2022

Accounting

Washington State University

Accounting

Central Washington University

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Kimberly Rannow