Kimberly Rannow
Kennewick,WA
Overview
3
3
years of professional experience
Work History
Shift Lead
Dutch Bros
Kennewick, WA
09.2024 - Current
- Provided guidance and support to other team members as needed.
- Responded to customer inquiries and complaints in a professional manner.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Performed daily tasks, such as setting alarm systems and counting money.
Barista
Dutch Bros
Kennewick, WA
08.2022 - 09.2024
- Greeted customers and took orders for coffee drinks and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided professional customer service and responded to inquiries quickly.
- Monitored inventory levels of supplies and restocked when necessary.
Brand Ambassador
Aerie By American Eagle
Kennewick, WA
08.2021 - 08.2022
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties; ringing up sales, processing payments, issuing receipts.
- Efficiently completed transactions while providing excellent customer service.
Education
Accounting
Washington State University
Richland, WA06-2028
Accounting
Central Washington University
Ellensburg, WASkills
- Excellent Customer Service
- Microsoft Office Application
- Team Leadership
- Conflict Resolution
References
Cory Schouviller (509) 531- 0399
Current manager at Dutch Bros Coffee
Pamela Ritzenthaler (509) 399-4214
Past Professor at Central Washington University
Timeline
Shift Lead
Dutch Bros
09.2024 - Current
Barista
Dutch Bros
08.2022 - 09.2024
Brand Ambassador
Aerie By American Eagle
08.2021 - 08.2022
Accounting
Washington State University
Accounting
Central Washington University