Jessica Miller
Reno,Nevada
Overview
4
4
years of professional experience
Work History
Shift Lead
Ikes Love and Sandwiches
02.2022 - 08.2024
- Collaborated with team members to drive daily sales and meet revenue goals.
- Leveraged product knowledge to upsell menu items and ensure customer satisfaction.
- Monitored and analyzed sales trends to improve operational efficiency and increase profitability.
- Trained and motivated team members to achieve high performance in customer service and sales.
Sterile Processing Technician
Smile Island Pediatric and Adult Dental Group
05.2023 - 07.2024
- Performed decontamination of medical instruments and equipment to prepare for sterilization
- Maintained accurate records of all sterilized items, including item number, date, time, type of sterilizer used, and operator initials
- Inspected and tested instruments after cleaning to ensure all particles were removed prior to sterilization
Dental Insurance Coordinator
Smile Island Pediatrics and Adult Dental Group
10.2020 - 08.2022
- Verified patient insurance coverage and eligibility for dental services
- Created and maintained accurate electronic records of all insurance claims and payments
- Corresponded with patients, providers, and insurance companies to ensure timely processing of claims
- Processed requests for pre-authorization of treatments from providers on behalf of patients
Education
Bachelor of Science - Public Health
University of Nevada, Reno
Reno, NV05.2025
Skills
- Excellent customer service
- Detail-Oriented Data Management
- Time management abilities
- Effective Communication
- Team collaboration and leadership experience
- Sales proficiency
- Patient contact
- Product promotions
Timeline
Sterile Processing Technician
Smile Island Pediatric and Adult Dental Group
05.2023 - 07.2024
Shift Lead
Ikes Love and Sandwiches
02.2022 - 08.2024
Dental Insurance Coordinator
Smile Island Pediatrics and Adult Dental Group
10.2020 - 08.2022
Bachelor of Science - Public Health
University of Nevada, Reno
Similar Profiles
Irvin EscamillaIrvin Escamilla
Crew Team Member at Ikes Love and SandwichesCrew Team Member at Ikes Love and Sandwiches
Miguel VillaMiguel Villa
Shift Leader Manager at Ikes Love and SandwichesShift Leader Manager at Ikes Love and Sandwiches
Dedgra WingoDedgra Wingo
Shift Lead Manager at Ikes Love And SandwichesShift Lead Manager at Ikes Love And Sandwiches
Haley ThewHaley Thew
Server at Darden Restaurants, Olive GardenServer at Darden Restaurants, Olive Garden
CAMBER GEMMILLCAMBER GEMMILL
Associate Banker at Chase BankAssociate Banker at Chase Bank