Jared Coupe
Raleigh
Summary
Detailed Loss Prevention professional offering proven history developing programs to mitigate corporate theft, loss and waste. Driven and dedicated with over 5 years of hiring and development expertise. Employed investigative and communication skills to acquire information and evidence. Developed key strategic alliances to support business objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Loss Prevention Safety Lead
Dick’s Sporting Goods
11.2023 - 06.2024
- Prevent internal and external theft, and deter litigation and liability claims from customers and employees
- Conduct inspections and audits throughout the properties to ensure effective security operations and compliance with safety standards
- Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals
- Conduct store associate loss prevention training and promote associate awareness by supporting all customer approach programs
- Develop and implement programs the Loss Prevention department utilizes to track and monitor weekly and monthly productivity
Key Carrier Sales Lead
Dick's Sporting Goods
09.2019 - 11.2023
- Boosted sales performance with consistent promotion of products and services to customers during transactions.
- Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
- Ensured compliance with company policies by overseeing daily cash handling processes, minimizing errors or discrepancies.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Planned, designed, and scheduled phases for large projects.
Lead Unarmed Security Guard
DDCUES
11.2022 - 12.2023
- Train, lead, and manage all guards
- Inspect and patrol premises regularly
- Authorize entrance of people
- Secure all exits, doors, and windows
- Respond to alarms and react promptly
- Report daily activity or suspicious behavior.
Education
Certification - Cyber Security
NYU School of Professional Studies
New York, NY08.2023
Bachelor of Arts - Sociology
CUNY Queens College
Flushing, NY06.2019
Skills
- Team Leadership and Management
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Project planning, development, and management
- Physical Security
- Incident Reporting
- Security Protocols
- Asset Protection and Loss Prevention
- De-Escalation Techniques
- Surveillance techniques
Accomplishments
- Received an Outstanding Male Freshman Award in college for showing the qualities of a highly valued student-athlete out of all male freshman athletes.
Certification
- NYS Unarmed Security Guard License
- Basic Life Support (BLS) Certified
Timeline
Loss Prevention Safety Lead
Dick’s Sporting Goods
11.2023 - 06.2024
Lead Unarmed Security Guard
DDCUES
11.2022 - 12.2023
Key Carrier Sales Lead
Dick's Sporting Goods
09.2019 - 11.2023
Certification - Cyber Security
NYU School of Professional Studies
Bachelor of Arts - Sociology
CUNY Queens College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementPersonal development programsHealthcare benefitsPaid time offPaid sick leave401k matchTeam Building / Company RetreatsCompany CultureLanguages
English
Bilingual or Proficient (C2)
Spanish
Beginner (A1)
Quote
To give any less than your best is to sacrifice a gift.
Steve Prefontaine
Interests
Management
Asset Protection
Security
Loss Prevention
Hiking
Fishing
Outdoors
Physical Fitness
Sports