Jared Cummings
35722 Union Lake Road
Summary
Dynamic and adaptable automotive professional with extensive experience within the automotive service industry. Experience gained from hands on training from education, as well as real world experiences. This ranges from general knowledge and performing repairs on vehicle systems such as mechanical, suspension, electrical etc, to communicating directly with the customer to document various concerns, quotes and price breakdowns, and general customer service to further expedite vehicle repairs while maintaining a level of professional from such a liaison.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Service Advisor
Troy Honda
11.2023 - Current
- Assisted customers in selecting appropriate service options and addressing inquiries.
- Coordinated service appointments and managed scheduling for optimal workflow.
- Communicated effectively with technicians to relay customer needs and service updates.
- Maintained accurate records of service orders, parts, and customer interactions.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
Automotive Technician
Jeffrey Honda
2018 - 09.2023
- Diagnosed and repaired a wide range of automotive issues, ensuring optimal vehicle performance.
- Conducted routine maintenance services, enhancing customer satisfaction through timely service delivery.
- Implemented diagnostic tools and software to improve accuracy in troubleshooting complex mechanical problems.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Automotive Technician
Rockingham Honda
2015 - 2018
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Education
Automotive Science And Technology
Nashua Community College
Nashua, NHSkills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Attention to detail
- Complaint resolution
- Workflow management
- Repairs scheduling
- Valid Driver's license
- Installation and repair
- Preventive Maintenance
Certification
- 609 EPA A/C Certification
- Multiple ASE Certifications
- Master Technician Certification from Honda and Acura
Timeline
Service Advisor
Troy Honda
11.2023 - Current
Automotive Technician
Jeffrey Honda
2018 - 09.2023
Automotive Technician
Rockingham Honda
2015 - 2018
Automotive Science And Technology
Nashua Community College