Jared Dyett
Temple
Summary
Results-oriented System Administrator with expertise in managing secure communication systems and enhancing user support. Proven record in troubleshooting and maintaining compliance with industry standards. Experienced City Carrier Assistant skilled in delivering exceptional customer service and resolving conflicts while ensuring accurate delivery records.
Overview
6
6
years of professional experience
1
1
Certification
Work History
City Carrier Assistant
United States Postal Service, USPS
Temple
10.2025 - Current
- Delivered mail to residences and businesses efficiently and accurately.
- Resolved customer inquiries and provided postal service information to enhance customer satisfaction.
- Sorted incoming and outgoing mail according to established guidelines.
- Operated postal vehicles safely while adhering to traffic regulations.
- Maintained accurate records of deliveries and pickups to ensure accountability and efficiency.
- Coordinated with team members to guarantee timely mail distribution and service reliability.
- Followed safety protocols during all aspects of mail handling and transportation.
- Provided exemplary services to customers by being pleasant and engaging and offering to assist with mail-related concerns.
- Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
Communications Security Manager
United States Army
Killeen
05.2021 - 06.2025
- Developed and implemented communication security policies for military operations.
- Managed handling and storage procedures for classified information to ensure compliance with security protocols.
- Conducted training sessions on communication security protocols for personnel.
- Oversaw the operation of secure communication systems during missions.
- Analyzed threats to communication channels and recommended proactive measures to mitigate risks.
- Responded promptly to alerts about breaches or security incidents involving company networks or systems.
- Provided leadership in developing a culture of cybersecurity awareness throughout the organisation.
- Conducted risk assessments to identify areas of vulnerability in communications networks.
- Trained staff members on best practices related to secure communication protocols.
- Performed regular audits on all communication systems to ensure they meet industry standards.
- Maintained records of network users and access privileges to ensure security and accountability.
- Delivered critical emergency response information to callers during incidents.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Interviewed and hired security personnel with strong skill sets and expertise.
- Recommended equipment and services to improve facility and network security.
- Held routine and surprise drills to keep help security team members practice response plans.
Communications Team Leader
United States Army
Killeen
03.2020 - 06.2025
- Led diverse teams in high-pressure environments to achieve mission objectives.
- Trained and mentored junior soldiers on leadership principles and tactical skills.
- Managed communication between units to enhance operational readiness and streamline coordination.
- Developed strategic plans for unit deployment and mission execution.
- Facilitated after-action reviews to evaluate mission effectiveness and identify process improvements.
- Fostered positive work environment that encouraged collaboration and support among team members.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Ensured compliance with legal and regulatory requirements in all team activities.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Conducted recruitment drives to identify and select qualified candidates for open positions.
System Administrator
United States Army
Killeen
03.2022 - 11.2024
- Administered user accounts, permissions, and access controls, enhancing security and compliance.
- Managed user accounts and access permissions within secure military networks.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Troubleshot hardware and software issues to minimize downtime for users.
- Troubleshot application errors and provided technical support to end-users.
- Provided technical support for personnel using various operating systems and applications.
- Monitored system performance to ensure optimal operations, proactively identifying and addressing potential issues.
- Monitored application and print servers, rapidly responding to faults and malfunctions.
- Coordinated with third-party vendors to resolve incidents and provision services, ensuring timely support and minimal disruption.
- Resolved complex technical problems within established service level agreements.
- Implemented and managed VPNs, enabling secure remote access for employees.
- Assisted in developing and implementing system policies and procedures.
- Documented system configurations, changes, and procedures to enhance knowledge sharing and streamline future troubleshooting.
- Analyzed equipment performance records to determine need for repair or replacement.
Education
Computer Science
Central Texas College
Killeen, TXSkills
- Route navigation
- Record keeping
- Customer assistance
- Conflict resolution
- Communication management
- Reliability and punctuality
- Microsoft Windows
- Technology-savvy
- Strategic planning
Certification
It Fundamentals
Accomplishments
United States ARCOM
Timeline
City Carrier Assistant
United States Postal Service, USPS
10.2025 - Current
System Administrator
United States Army
03.2022 - 11.2024
Communications Security Manager
United States Army
05.2021 - 06.2025
Communications Team Leader
United States Army
03.2020 - 06.2025
Computer Science
Central Texas College