Professional with strong skills offering knowledge in Air Conditioning, Heating and Refrigeration. Hardworking and reliable with good interpersonal skills. Highly organized, proactive and punctual with team-oriented mentality.
Overview
6
6
years of professional experience
Work History
Owner/Operator
AHR Mechanical & Refrigeration
03.2020 - Current
Provide exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Maximize efficiency by disassembling and reassembling equipment for cleaning, preventative maintenance and repairs.
Document and scope actions taken to resolve issues after service calls.
Wired both line and low voltage to heating and cooling equipment.
Service units to residential and commercial heating and air conditioning customers.
Present job proposals for service repair or new units for new and existing customers.
Use troubleshooting methods on HVAC components to diagnose and repair heat pumps, fireplace, geothermal furnaces and air conditioning equipment.
HVAC Instructor/Refrigeration Technology
Wake Tech Community College
06.2021 - 06.2022
Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
Instructed students how to service and repair HVAC and Refrigeration equipment.
Boosted student performance by providing individualized support and targeted feedback.
Instructed students how to use HVAC/Refrigeration software.
Instructed students on code regulations.
Instructed students how to wire electrical circuits.
Instructed students on installation of HVAC/Refrigeration equipment.
Promoted classroom safety, collaboration, and best practices.
Head Service Technician
FSI Mechanical
09.2018 - 02.2020
Managed a team of technicians, ensuring high-quality workmanship and adherence to safety protocols.
Improved customer satisfaction by efficiently diagnosing and resolving complex technical issues.
Offered repair or service options to help customers make decisions.
Developed preventative maintenance procedures and schedules for all on-site equipment.
Facilitated new team member training on service processes to increase productivity.
Adhered to company and OSHA-defined protocols to promote workplace safety.
Education
Associate of Science - Heating, Air Conditioning, And Refrigeration Installation And Repair
Wake Technical Community College
Raleigh, NC
05.2017
High School Diploma -
Western Harnett High School
Lillington, NC
06.2015
Skills
Operations Management
Documentation And Reporting
Strong Communication Skills
Knowledge of Technology and Software
Good Organizational Skills
Blueprints and Diagrams
Regulatory Codes
Scheduled Maintenance
Troubleshooting and Mechanical
Timeline
HVAC Instructor/Refrigeration Technology
Wake Tech Community College
06.2021 - 06.2022
Owner/Operator
AHR Mechanical & Refrigeration
03.2020 - Current
Head Service Technician
FSI Mechanical
09.2018 - 02.2020
Associate of Science - Heating, Air Conditioning, And Refrigeration Installation And Repair
Wake Technical Community College
High School Diploma -
Western Harnett High School
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