Jared Fisher
Independence,Missouri
Summary
Energetic Network Engineer enthusiastic about developing deeper understanding of engineering design and leadership. Natural leader and networker with hardworking, resourceful and competitive nature. Always striving to learn new and up-to-date techologies.
Overview
5
5
years of professional experience
Work History
Infrastructure Engineer
American Century Investments (Contract Via Align)
11.2022 - Current
- Optimized voice network performance by monitoring and maintaining Unified Communications systems.
- Reduced downtime for clients by proactively addressing potential issues in the voice infrastructure.
- Improved network reliability by troubleshooting and resolving hardware and software issues.
- Managed multiple projects simultaneously, ensuring successful completion within deadlines.
- Stayed current with industry trends through continuous training and professional development opportunities.
- Collaborated with cross-functional teams to ensure seamless integration of voice services into existing IT infrastructure.
Network Support Technician
Olathe Public Schools
10.2020 - 11.2022
- Deployed and maintained desktop systems to ensure optimal functionality and minimize downtime.
- Provided comprehensive technical support across eight separate schools for staff, and students, addressing various issues related to computer systems, peripherals, and applications.
- Collaborated with the IT team on network infrastructure improvements, resulting in reduced service interruptions.
- Reduced downtime by proactively monitoring and maintaining network equipment, including routers, switches, and access points.
- Managed inventory of IT assets including hardware components and software licenses to maintain accurate records and ensure compliance with company policies.
Desktop Technician
Synetic Technologies
02.2019 - 10.2020
- Monitored systems in operation and quickly troubleshot errors.
- Carried out proper disposal procedures for obsolete equipment, adhering to environmental regulations and data protection standards.
- Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
- Researched and identified solutions to technical problems.
- Conducted failure analysis investigations to identify root causes and implement corrective actions for recurring issues in hardware systems.
- Managed multiple repair projects simultaneously, prioritizing tasks to ensure timely completion.
Education
Associate of Applied Science - Information Technology - Networking
Johnson County Community College
Overland Park, KS05.2026
High School Diploma -
Grandview Sr. High School
Grandview, MO05.2017
Skills
- VoIP Fundamentals
- VoIP Systems
- Network support
- Call Routing
- Cisco Unified Communications
- Microsoft Office
- Cisco IOS Command Line
- Cisco equipment familiarity
Languages
Persian
Limited Working
Timeline
Infrastructure Engineer
American Century Investments (Contract Via Align)
11.2022 - Current
Network Support Technician
Olathe Public Schools
10.2020 - 11.2022
Desktop Technician
Synetic Technologies
02.2019 - 10.2020
Associate of Applied Science - Information Technology - Networking
Johnson County Community College
High School Diploma -
Grandview Sr. High School
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