Jared Flickner
Cleveland,TN
Summary
Proven leader with extensive experience at Whistle Express Car Wash, adept in operations management and customer relationship management. Excelled in enhancing team performance through cross-training and maintaining high customer satisfaction. Demonstrated expertise in strategic planning and financial management, leading to significant business development. Skilled in verbal communication and problem-solving, consistently achieving results beyond expectations.
Overview
8
8
years of professional experience
Work History
Manager
Whistle Express Car Wash
10.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Assistant Manager
Whistle Express Car Wash
08.2021 - 10.2023
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Laborer
DJK Investments
02.2017 - 07.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed instructions and safety protocols while operating machinery and equipment.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Used variety of hand and power tools to complete tasks.
- Installed drywall, siding and other structural components.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Education
High School Diploma -
Cleveland High School
Cleveland, TN06.2020
Skills
- Operations Management
- Marketing
- Strategic Planning
- Business Development
- Financial Management
- Business Administration
- Expense Tracking
- Complex Problem-Solving
- Customer Relationship Management (CRM)
- Verbal and written communication
- Time Management
- Team Leadership
Timeline
Manager
Whistle Express Car Wash
10.2023 - Current
Assistant Manager
Whistle Express Car Wash
08.2021 - 10.2023
Laborer
DJK Investments
02.2017 - 07.2021
High School Diploma -
Cleveland High School
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