Jared Gendron
Iron Mountain
Summary
Results-driven professional experienced in overseeing business operations and managing projects. Expertise in streamlining workflows and optimizing service delivery, leading to improved productivity and client satisfaction. Proven ability to drive strategic decisions through performance analysis.
Overview
16
16
years of professional experience
Work History
Business Owner
Pine Creek Excavating
Iron Mountain, MI
05.2010 - Current
- Oversaw daily operations, ensuring project completion within timelines and budgets.
- Developed and implemented safety protocols, enhancing workplace safety standards across all sites.
- Managed vendor relationships, negotiating contracts to optimize service delivery and reduce costs.
- Trained and mentored staff, improving team performance and operational efficiency.
- Streamlined project workflows, increasing productivity through effective resource allocation.
- Conducted regular site inspections, identifying areas for improvement in equipment usage and maintenance.
- Analyzed project performance metrics, driving strategic decisions to enhance profitability and service quality.
- Collaborated with clients to tailor services, ensuring customer satisfaction while meeting diverse needs.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
Business Owner
Redline Sport and Marine Inc
Norway, MI
05.2010 - 01.2022
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Trained and motivated employees to perform daily business functions.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Oversaw daily operations, ensuring project completion within timelines and budgets.
- Established strong customer relationships through excellent communication and attentive service.
Education
No Degree - Criminal Justice
Northern Michigan University
Marquette, MISkills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Work Planning and Prioritization
- Business planning
- Team collaboration and leadership
- Project management
- Purchasing and planning
- Operations management
- Staff hiring
Timeline
Business Owner
Pine Creek Excavating
05.2010 - Current
Business Owner
Redline Sport and Marine Inc
05.2010 - 01.2022
No Degree - Criminal Justice
Northern Michigan University