Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Account Manager
RED BULL DISTRIBUTION COMPANY
The Bronx
05.2022 - Current
Managed multiple accounts simultaneously while meeting deadlines.
Managed client relationships to enhance customer satisfaction and Volume.
Provided product training and support to clients, enhancing their understanding and utilization of the company's offerings.
Identified customer needs by asking questions and advising on best solutions.
Supervisor
Amazon
Staten Island
08.2018 - 05.2022
Trained new employees on safety protocols and operational procedures.
Coordinated workflow among team members to meet production goals.
Addressed employee concerns and resolved conflicts promptly.
Directed and supervised team of 15 employees in daily operations.
Security Guard
New York State Department Of Transportation
New York
06.2015 - 02.2019
Monitored premises to ensure safety and security of personnel and property.
Responded promptly to alarms and incidents, coordinating with emergency services as needed.
Addressed problems quickly and reported clear information while working under minimal supervision.
Monitored CCTV systems to ensure safety and security of premises.
Counselor
United Activities Unlimited
Staten Island
11.2015 - 08.2018
Facilitated group counseling sessions for youth development and emotional support.
Developed individualized action plans to address client needs and goals.
Coordinated outreach programs to engage families and community partners effectively.
Professional Car Detailer
Enterprise Rent-A-Car
Staten Island
04.2013 - 04.2016
Cleaned and polished vehicles to meet company standards for customer satisfaction.
Inspected vehicles for damages and reported issues to management.
Applied protective coatings and wax to enhance vehicle appearance.
Utilized a variety of tools including buffers, polishers, steamers, brushes, scrapers and other specialized equipment to clean vehicles.
Education
High School Diploma -
New Dorp High School
Staten Island, New York
05-2014
Some College (No Degree) - Criminal Justice
Onondaga Community College
Syracuse, NY
Skills
Account Management
Effective communication
Decision-making
Documentation and reporting
Goal setting
Relationship building
Policy implementation
Accomplishments
Multiple Employee Of The Month Awards For Exceeding And Maintaining Daily And Monthly Goals.
Became management In A Span Of 2 Years Through Leadership And Communication Abilities.