Document Control Administrator with 4+ years of experience managing engineering, quality, and regulatory documentation in fast-paced logistics and compliance environments. Skilled in document management systems, version control, vendor documentation, and cross-functional coordination. Known for accuracy, organization, and proactive communication across internal and external stakeholders.
Overview
4
4
years of professional experience
Work History
Customs Entry Writer II (Document Control)
Total Quality Logistics Inc.
Houston
08.2024 - 08.2025
Maintained control of high-volume import and export documentation, ensuring accurate organization, version control, and compliance with internal procedures and government regulations.
Gathered, reviewed, and processed documentation from overseas vendors, customers, and internal teams, ensuring timely and accurate filing within document management systems.
Managed shared inboxes for inbound and outbound documentation, routing files to appropriate project folders and stakeholders.
Coordinated with internal teams, vendors, and government agencies to resolve documentation discrepancies and support time-sensitive shipments.
Prepared documentation for long-term and off-site storage, including indexing, archiving, and retrieval as needed.
Trained logistics staff and document control personnel on documentation procedures, compliance standards, and workflow best practices.
Customs Brokerage Agent (Document Controller)
Expeditors International
Salt Lake City, UT
07.2021 - 04.2024
Generated, reviewed, and maintained Bills of Lading and supporting documentation for domestic and international shipments, including regulated and hazardous materials.
Collected, scanned, indexed, and organized documentation for U.S. imports, ensuring accurate records within internal document management systems.
Updated customer, vendor, and SOP documentation to reflect revised requirements and process changes.
Prepared documentation packages for internal review, quality checks, and off-site storage as required.
Supported cross-functional teams by providing accurate documentation and timely responses in fast-paced, deadline-driven environments.
Education
Bachelor of Arts - Political Science - Law & Data Analysis
Brigham Young University
Provo, UT
04-2021
Skills
Document Control and Records Management
Engineering and Manufacturing Documentation
Quality Control (QC) Documentation
Vendor Documentation and File Management
Electronic Data Books
Bill of Materials (BOM) Support
Version Control and Document Revision Tracking
Microsoft Office (Excel, Word, Outlook)
Scanning, Indexing, and Archiving
Off-Site Document Storage Coordination
Project Folder Organization
Compliance and Regulatory Documentation
Timeline
Customs Entry Writer II (Document Control)
Total Quality Logistics Inc.
08.2024 - 08.2025
Customs Brokerage Agent (Document Controller)
Expeditors International
07.2021 - 04.2024
Bachelor of Arts - Political Science - Law & Data Analysis
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting