Jared Haas
Azusa,CA
Summary
As a Shift Manager at McDonald's, I excelled in elevating team performance and customer satisfaction through expert problem-solving and decision-making. My ability to train and mentor staff, coupled with a strong focus on customer service and cash handling, significantly enhanced operational efficiency and service standards.
Overview
3
3
years of professional experience
Work History
Shift Manager
McDonald's
Azusa, CA
05.2021 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
Associate Of Engineering - Engineering (Pre-Engineering)
Citrus College
Glendora, CASkills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Handling Customer Complaints
- Customer Service
- Problem-Solving
- Critical Thinking
Timeline
Shift Manager
McDonald's
05.2021 - Current
Associate Of Engineering - Engineering (Pre-Engineering)
Citrus College