Summary
Overview
Work History
Education
Skills
Timeline
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Jared Hale

Franklin,TN

Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Loyal to the brand. I bleed North Italia, and my biggest passion is helping other people reach their goals while spreading my love for North.

Overview

8
8
years of professional experience

Work History

Restaurant Manager

North Italia
02.2022 - Current
  • Promoted positive atmosphere and went above and beyond to guarantee each guest received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from guests and staff alike, using feedback to implement positive changes within the restaurant.
  • Led and directed team members on effective methods, operations, and procedures.

Traveling Key/Trainer

North Italia
05.2021 - 02.2022
  • Worked closely with managers and staff to meet and exceed guest expectations.
  • Helped create and maintain the North standards at multiple locations around the country.
  • Handled all aspects of client complaints by maintaining quality communications and establishing productive relationships.
  • Upheld and spread the culture of hospitality that helps make North what it is today.

Bartender

North Italia
07.2020 - 04.2021
  • Served high guest volumes during special events, nights, and weekends.
  • Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and assisted in taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Lead Trainer

North Italia
04.2019 - 07.2020
  • Motivated numerous trainees and associates by demonstrating positive attitude to improve productivity, while also helping them reach their potentials.
  • Taught and held all of the standards: Food, service, and hospitality.
  • Created training schedules for trainees and presented weekly training programs.

Server/Bartender

North Italia
03.2016 - 04.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server Assistant

North Italia
04.2015 - 03.2016
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Education

High School Diploma -

Cactus High School
Glendale, AZ
2013

Skills

  • Management of Personnel Resources
  • Honed Sales Skills
  • Shift Management
  • Full Service Restaurant Background
  • Hiring and Training
  • Training and Development
  • Reservation Coordination
  • Staff Development Talent
  • Employee Schedule Management
  • Hospitality Guru

Timeline

Restaurant Manager

North Italia
02.2022 - Current

Traveling Key/Trainer

North Italia
05.2021 - 02.2022

Bartender

North Italia
07.2020 - 04.2021

Lead Trainer

North Italia
04.2019 - 07.2020

Server/Bartender

North Italia
03.2016 - 04.2019

Server Assistant

North Italia
04.2015 - 03.2016

High School Diploma -

Cactus High School

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