Jared Hamm
Penn Yan,NY
Summary
Expert professional with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing, and fixing diverse problems. Adapts easily to challenges of each work assignment.
Overview
21
21
years of professional experience
Work History
General Manager
Townley Coal LLC
Geneva, NY
05.2018 - Current
- Tracked monthly sales to generate reports for business development planning.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Formed and sustained strategic relationships with clients.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Coal and pellet stove service and sales
- Authorized Harman stove servicer
- Extensive experience with John Deere 244E loader, loading wood pellets as well as bulk and bagged coal.
Appliance Service Manager
Pinckney Hardware
Penn Yan, NY
05.2004 - 06.2017
- Oversaw daily operations of service department
- Reviewed inventory levels and ordered supplies to keep products in stock
- Responsible for all orders of parts for service calls and customer special order parts
- Responsible for scheduling service calls and completing paperwork for regular service calls and warranty service.
- Proficient in basic plumbing and electrical
- Able to read and understand wiring diagrams and tech manuals
- Collaborated with customers to offer solutions to service needs.
- Addressed customer questions and concerns regarding products and services.
- Coordinated with the warranty department to process claims and provide customer support.
Education
Associate of Applied Science - Natural Resources Conservation
Finger Lakes Community College
Canandaigua, NY05-2004
High School Diploma -
Penn Yan Academy
Penn Yan, NY06-2002
Skills
- Branding
- Sales
- Advertising and marketing
- Product costing
- Public relations
- Purchasing
- Sales expertise
- Troubleshooting and Diagnostics
- Scheduling and coordination
- Troubleshooting and analysis
- Customer service
- Drywalling
- Preventive Maintenance
- Power tool mastery
- Punctual and reliable
- Plumbing
- Heavy lifting
- Warranty repair
- Equipment inspection
- Field service management
- Service reports
- Hand tools
- Testing and analysis
- Work with minimal supervision
- Maintenance and repair
- Inventory management
- Attention to detail
- Verbal and written communication
- Valid Driver's license
- Loader operation
- Proficient with [equipment]
Timeline
General Manager
Townley Coal LLC
05.2018 - Current
Appliance Service Manager
Pinckney Hardware
05.2004 - 06.2017
Associate of Applied Science - Natural Resources Conservation
Finger Lakes Community College
High School Diploma -
Penn Yan Academy