Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Jared Hubbard

Olympia,WA

Summary

Knowledgeable Senior Operations Manager with over 15 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Operations Manager

FedEx Express
Kent, WA
02.2020 - Current
  • Established short- and long-term company goals, policies and procedures, monitoring progress and results.
  • Collaborated with cross-functional teams to develop process improvements that increased productivity.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed and implemented operational strategies to improve efficiency and reduce costs.
  • Monitored daily operations, identified areas for improvement, and created solutions to optimize workflow.
  • Supervised, assisted and coached other operations managers.
  • Negotiated contracts with vendors for materials or services needed by the organization.
  • Conducted regular audits of systems and processes to detect any potential issues or risks.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Managed personnel including recruitment, training, scheduling, performance reviews and disciplinary actions.
  • Ensured compliance with safety regulations and company policies and procedures.
  • Worked with cross-functional teams to achieve goals.
  • Delivered products to customer locations on time.
  • Achieved cost-savings by developing functional solutions to problems.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Operations Manager

FedEx Express
Tacoma, WA
02.2008 - 01.2020
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Conducted employee observations and documented findings.
  • Crafted operations best practices using audits and project management team feedback.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Measured and reviewed performance via KPIs and metrics.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.

Education

Business

Cypress College
Cypress, CA

Highline College
Seattle, WA

Skills

  • Strategic Planning
  • Business Planning
  • Cost Reduction
  • Quality Assurance
  • Administrative Management
  • Employee Development
  • Financial Oversight
  • Payroll Administration and Timekeeping
  • Performance Evaluations
  • Finance and Accounting Oversight
  • Training Management

Accomplishments

  • Profit Manager of the Year, 2021
  • Service Manager of the Year, 2022
  • Five Star Award Winner, FedEx Express, Operations Manager, 2018
  • Leadership Award Winner 2010, 2013, 2015, 2018-2022

Certification

  • Quality Driven Management Lean Certified, 2019

References

References available upon request.

Timeline

Senior Operations Manager

FedEx Express
02.2020 - Current

Operations Manager

FedEx Express
02.2008 - 01.2020

Business

Cypress College

Highline College

Similar Profiles

CREATE PROFILE
Jared Hubbard