Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jared Jackson

Temple

Summary

Driven by a results-focused approach, leveraged critical thinking and communication skills at Baylor Scott & White Medical Center to enhance patient care and operational efficiency. Demonstrated expertise as an orthopedic technician, orthotic fitting and anesthesia support, boosting productivity and patient satisfaction through meticulous attention to detail and proactive problem-solving. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 7 years of experience working in busy medical field environments.

Overview

10
10
years of professional experience

Work History

Access Services Representative

Baylor Scott & White Memorial Hospital
11.2024 - Current
  • Conduct and document patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing.
  • Interact regularly with other areas and departments to provide information on patient delays and schedule changes.
  • Verify patient eligibility for insurance coverage and benefit levels for services. Calculate and collect patient dues according to financial policies.
  • Assist patients by providing directions, personal escort and medical mobility assistance (e.g., wheelchairs), when applicable.
  • Adhere to compliance with order validations, cash policy, government payor, and patient safety requirements for proper patient identification.
  • Appropriately escalate potential service issues to management when necessary
  • Answer incoming calls, schedule appointments and file medical records.
  • Greet and assist patients with check-in procedures.

Freight Handler

Walmart
08.2022 - 11.2024
  • Loaded and unloaded trucks.
  • Inspected freight for any damage or faults prior to loading.
  • Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
  • Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.

Orthopedic Technician

Baylor Scott & White Medical Center
05.2020 - 08.2022
  • Performed, or provided assistance to physicians, surgeons and other health providers, setting stabilization devices and utilizing other technology that relates to the care of the bones.
  • Assisted physicians in carrying out procedures which would require aseptic techniques observing standard precautions.
  • Prepared patients and equipment for examination or procedure to facilitate physician efficiency.
  • Operated and maintained equipment safely and in accordance with established policies and procedures.
  • Applied and removed casts, splints and orthopedic appliances for the patient to ensure the appropriate level of comfort and fit, to include specialty casts such as Hip Spica and Muenster type casts.
  • Accurately fit the patient with the size and type of brace and splint needed to produce optimal patient outcomes.
  • Observed patient, recognized changes in condition and would promptly seek appropriate assistance.
  • Communicated effectively with the patient regarding the process and maintenance of the procedure to be done to provide reassurance and education.
  • Clearly explained the procedure to each patient before starting so that the patient would feel comfortable with the process.
  • Demonstrated proper application of a brace and splint.
  • Maintained a clean and serviceable work environment to enhance patient care.
  • Facilitated successful rehabilitation efforts through ongoing communication with physical therapists regarding patient progress and needs.
  • Takes personal responsibility to participate in performance improvement activities and initiatives
  • Removes stitches, staples, and provide debridement for wounds if required

Orthotic Fitter

Baylor Scott & White Medical Center
06.2018 - 05.2020
  • Ensured consistent delivery of high-quality care by adhering to established protocols for measuring, fitting, adjusting, and maintaining orthotic devices.
  • Boosted patient confidence and independence by providing thorough education on device care, maintenance, and proper usage.
  • Promoted clinic growth by establishing relationships with local physicians, fostering referrals for new patients in need of orthotic services.
  • Demonstrated strong problem-solving skills when troubleshooting fit or function issues with various types of orthotic devices.
  • Performed regular quality checks on orthotic devices, identifying issues early and reducing patient complaints.
  • Collaborated with healthcare professionals to develop comprehensive treatment plans tailored to individual patient needs.
  • Enhanced patient comfort by accurately measuring and fitting custom orthotics.
  • Excelled in a fast-paced environment, managing multiple priorities while maintaining focus on delivering exceptional patient care.
  • Maintained consistent work environment, overseeing intricate daily tasks with minimal supervision.

Anesthesia Technician

Baylor Scott & White Medical Center
02.2015 - 06.2018
  • Helped Anesthesiologists with routine to complex procedures before, during, and after anesthesia procedures.
  • Prepared, calibrated and verified proper working order of equipment before procedures.
  • Stocked anesthesia supplies in Operating Rooms, and satellite anesthesia areas such as GI Lab and Radiology.
  • Arranged drugs and basic sterile set-up of instrument table with supplies required for anesthesia procedures in Operating Rooms and satellite anesthesia areas.
  • Ensured that anesthesia cart and supply cabinets contained adequate supplies for procedures.
  • Helped Anesthesiologist with procedure by passing supplies, instruments, and lines.
  • Cleaned tables, equipment, and work area in Operating Rooms on completion of each case as assigned.
  • Answered intercom to respond to requests for supplies and drugs from Nurse Anesthetists, Anesthesiologist, and Surgical Teams, and retrieved supplies and drugs from Pharmacist and other supply areas and delivered them to operating rooms.
  • Checked equipment to ensure working order and report any issues to Biomedical Engineering.

Education

High School Diploma -

Temple High School

Business

Temple College

Skills

  • Critical Thinking
  • Attention to Detail
  • Willing to Learn
  • Decision-Making
  • Problem-Solving
  • Communication

Timeline

Access Services Representative

Baylor Scott & White Memorial Hospital
11.2024 - Current

Freight Handler

Walmart
08.2022 - 11.2024

Orthopedic Technician

Baylor Scott & White Medical Center
05.2020 - 08.2022

Orthotic Fitter

Baylor Scott & White Medical Center
06.2018 - 05.2020

Anesthesia Technician

Baylor Scott & White Medical Center
02.2015 - 06.2018

Business

Temple College

High School Diploma -

Temple High School

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