Developed personalized fitness programs for clients based on their individual goals and needs.
Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
Motivated clients to reach their personal best by providing positive reinforcement.
Maintained records of client's performance data such as weight loss, muscle gain.
Scheduled appointments with clients and communicated effectively with them via phone or email.
Researched new training methods, trends, equipment., to stay up-to-date on industry standards.
Demonstrated safe and proper exercise techniques to clients.
Ground Operations Agent
JetBlue
Jamaica, NY
12.2022 - 12.2024
Maintained operations compliance with FAA, TSA and airport regulations.n
Supervised airfield operations, including arrivals, departures and fueling, identifying and addressing concerns promptly to maintain targets.
Responded to emergent situations regarding flight operations or medical issues to quickly identify concerns, provide support and transport personnel and passengers away from critical scenes.
Maintained operations compliance with FAA, TSA and airport regulations.
Moved baggage to load and unload aircraft.
Implemented airfield safety procedures to support safe operating environments for personnel and aircraft.
Freelancer
Self Employed Services
New York, NY
09.2020 - 12.2022
Identified needs of customers promptly and efficiently.
Defined appropriate metrics and measurements to drive results.
Completed various reports and analyzed each report to decide where improvements could be made.
Served as liaison between certain departments to implement new improvement plans and changes.
Reviewed project requirements to evaluate client time and budget constraints and plan workflows.
Executive Account Manager
Worldwide Express
New York, NY
03.2019 - 03.2020
Top rated third party logistics. Authorized UPS reseller helping more than 92,000 small to medium-sized businesses ship smarter
Researched and developed pipeline of clients that demonstrated interest in being partners with organization.
Performed in contact-oriented role with internal and external stakeholders, clients and suppliers to initiate and roll out client solutions.
Negotiated contracts, closed agreements and supported sales team in new product launches.
Found over twenty new potential clients and successfully started accounts with.
Developed relationships with B2B clients and provided individualized customer service to maintain longevity of accounts.
Increased company revenue through securing over numerous type accounts.
Established and enforced sales goals to boost team success.
Service Agent
Avis, Budget
Jamaica, NY
01.2018 - 04.2018
Checked vehicles after each return and made sure that any necessary maintenance was immediately completed.
Resolved issues quickly through meticulous research and quick decision making.
Gathered required information from customers for settlement reviews and followed up on management determined results.
Stacked and transported all overstock to storage areas.
Inspected product load for accuracy and safely transported it around the warehouse.
Delivered informational sales presentations to potential investors to build symbiotic client relationships.
Cultivated relationships with company employees and clients through the use of communication.
Leadership Coach
Nike
Garden City, NY
01.2017 - 01.2018
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Participated in potential new hire interviewing sessions to help identify qualified candidates.
Examined completed work to detect defects and verify conformance to specifications.
Initiated friendly conversation with each customer to determine level of assistance required.
Maintained current store, product and promotional knowledge to drive consistent sales.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Contractor
ESI Noble Structure
New York, NY
07.2013 - 12.2017
Used various construction tools and machinery, including bobcats, jackhammers, chainsaw, skyjack and concrete to complete such tasks as waterproofing and electrician.
Signaled equipment operators to help align machinery movements and smoothly transfer materials.
Sustained safety protocols by observing proper and safe usage of equipment and materials.
Trained in plumbing, carpentry, painting, plastering, machine servicing and installation.
Performed general labor functions by cleaning, end-sorting, operating machinery and completing paperwork for proper documentation while following all safety and quality procedures.
Education
High School Diploma -
Hillcrest High School
Jamaica, NY
06.2013
Business Administration And Management
St.Georges School
Newport, RI
01-2010
Some College (No Degree) - Business And Managerial Economics
Mount Ida College
Newton Center, MA
Certification
Site Safety Training OSHA 10 OSHA 30
CPR Certified
New England Carpenters Training Fund, Millbury Training Center -2018
Drivers safety defense courses -2017
Certified Personal Trainer Practitioner- Focus Training institution 2024
Volunteer & Leadership
Scholar athlete at the high school and collegiate level.
Member, Alumni Association Jamaica Bulldogs & Queens Falcons Football Team 2008-2016, Queens NY, .
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)