Jared Martin

• While working under the role of Supervisor with Kaseya, I built two teams from the ground up. One for SaaS Cloud Backups, and the other for a suite of Cybersecurity Products under the 365 User Experience.
• I spearheaded my teams through example, driving collaboration and fostering a culture of excellence while maintaining individualism.
• Employed SQL and Rails to leverage our databases.
• Worked with Anti-Phishing campaign software.
• Worked with EDR and Incident Response teams.
• Coordinated daily operations for maintaining efficiency and meeting deadlines.

• Interned at Universal Creative as Parkwide Systems with emphasis on Network Design and Architecture.
• Managed various aspects including Switches, WAPs, and Fiber backbone.
• Cisco and Aruba
• Spearheaded and led major network installation and upgrade project.

Managed users using Microsoft Endpoint Configuration Manager (MECM) and Active Directory, including access provisioning for applications and groups

• Collaborated on project management initiatives and coordinated with vendors and third-party contractors
• Collaborated closely with Networking and Security teams during crisis situations to ensure CIS Benchmarks and Compliance.
• System imaging, server maintenance, and comprehensive onsite desktop support
• Managed vSphere clusters to optimize virtualized infrastructure

• Delivered comprehensive desktop support, specializing in troubleshooting Dell hardware and Microsoft Windows-related issues
• Proficiently conducted OS reimaging, RAID array recovery, and partitioning tasks to ensure system functionality and data integrity
• Utilized Salesforce for efficient task management and customer support operations