Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Jared McIntosh

Summary

Extroverted professional possessing strong networking and communication skills. Proven track record of success in satisfying customers through exceptional service. Experience in management and leading bartending team to fulfill all customer needs. Talented multitasker with determination to maintain high customer satisfaction ratings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Eager to learn and willingness to take on added responsibilities to meet team goals.



Overview

4
4
years of professional experience

Work History

Bar Manager

Dryft Revere
12.2022 - Current
  • Provide excellent customer service while accurately delivering wide variety of drinks for both bar / restaurant customers; maintain clean, efficient bar area
  • Ensure customers are not overserved: Use firm but fair approach
  • Keep VIP clientele information discreet; suggest sightseeing / local activities to out-of-town guests
  • Able to describe all menu items, allergens, and presentation
  • Establish and maintain inventory
  • Streamline process and reduce complexity of cocktail program through menu prep / cocktail design.
  • Managing and train an evolving team of bartenders


Taproom Operations

Essex County Brewing Company
07.2020 - 01.2023
  • Recommended drinks to patrons based on preference, pairings, and special promotions
  • Stayed up to date on latest mixology trends, bar equipment and sanitation standards
  • Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security
  • Improved customer satisfaction by providing exceptional service and maintaining a friendly, welcoming atmosphere.

Education

Communications

University of Massachusetts Amherst
Amherst, MA
05.2022

Skills

  • Excellent communication, leadership, organizational skills
  • Proficient with computer skills (Microsoft Word/Excel, OneNote, Research Engines etc)
  • Outstanding Customer Service
  • Calm and Professional Under Pressure
  • Inventory Control
  • Suggestive Selling
  • Employee Coaching
  • Staff Management
  • Absorbing New Information

Hobbies

  • Golf
  • Snowboarding
  • Mixology
  • Cooking


Timeline

Bar Manager

Dryft Revere
12.2022 - Current

Taproom Operations

Essex County Brewing Company
07.2020 - 01.2023

Communications

University of Massachusetts Amherst

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Jared McIntosh