Jared Potter

-Influencing without authority. Being able to lead associates without being their supervisor.

-Teaching and training associates in sales of memberships, credit cards and legendary member service. (MX Voices)

-Finding ways to train each individual in sales regardless of their sales background or previous experience.

-Adapting training to each individuals personality and ability to reach the results the company expects.

-Building strong relationships with out members and community with direct management of associates, member service and management team.

-Managing company membership events withing the club. Planning for total team engagement, results and execution.

-Community involvement. Managing donation requests, events with outside companies to drive membership sales and relationships.

-Leading and assisting all associates in their roles, career development and daily operational support needs.

Manages the total operation of a Walgreens store.

-Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members and modeling and delivering a distinctive and delightful customer and patient experience.

-Monitors and analyzes the customer service provided by team members. Offers reminders, training and encouragement, and develops action plans for improvement in both retail and pharmacy.

-Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.

-Supervises the control of the store money including register counts , withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.

-Direct reports include 7 direct team leaders and 50 direct associates. Fully leading 200 plus associates.

-Trained in EEOC, OSHA Compliance, HIPPA and Food Safety Support

-Support and encourage an open-door environment

-Managed team of 150 associates including 3 team leader. Promoting 5 associates to team leads and 1 to management.

-Led the entire region in company benefits restructure

-Recognized by executives for the processes my team maintained to be successful.

-General manager empowered me to run the club in his absence while reporting to the market manager.

-Drove membership base increases over the prior year by 13%

-Managed a financial budget of $2,000,000 profit including a 15% increase goal successfully.

-Global management assisting in meat, bakery and produce while fresh manager was on LOA

-Help facilitate and develop training material for market to be consistent in standards and expectations

-Support multiple new club grand openings across Illinois

-Managed a donation budget of over $13,000

-Developed and led a membership training class for every manager and team leader in the North Chicago Market. We were the best practice club.