Summary
Work History
Education
Skills
Timeline
Bartender

Jared Randolph

Mcgaheysville,VA

Summary

Dynamic hospitality professional with extensive experience at Massanutten, excelling in customer service and staff management. Proven track record in enhancing guest experiences through personalized service and effective inventory control. Strong multitasker with a commitment to health codes compliance, fostering a positive team environment while driving revenue growth.

Work History

Bartender

Massanutten
  • Crafted signature cocktails and provided exceptional customer service in high-volume environment.
  • Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
  • Collaborated with kitchen staff to synchronize food and beverage service for optimal guest experience.
  • Assisted in training new bartenders on drink recipes and proper handling of bar equipment.
  • Developed positive relationships with patrons, enhancing repeat business through personalized service.
  • Implemented drink specials that increased customer engagement and boosted sales during peak hours.
  • Managed inventory levels, restocked supplies, and placed orders to maintain operational efficiency.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Banquet Captain

Massanutten
Mcgaheysville Virginia
12.2018 - 2026
  • Supervised banquet staff to ensure exceptional service and adherence to event timelines.
  • Coordinated setup and breakdown of events, maintaining high standards of cleanliness and organization.
  • Trained new team members on service protocols and safety procedures, enhancing team performance.
  • Monitored inventory levels, ensuring timely ordering of supplies for seamless event execution.
  • Collaborated with kitchen staff to align menu offerings with guest expectations and dietary needs.
  • Resolved guest inquiries and concerns promptly, fostering positive attendee experiences.
  • Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.

Restaurant Manager

Massanutten
Mcgaheysville Virginia
12.2018 - 2026
  • Supervised daily restaurant operations to ensure exceptional customer service and satisfaction.
  • Managed staff scheduling and training to optimize workforce efficiency and performance.
  • Implemented inventory control procedures to reduce waste and enhance profitability.
  • Collaborated with kitchen staff to streamline food preparation processes and improve meal delivery times.
  • Developed marketing strategies to increase restaurant visibility and attract new clientele.
  • Oversaw compliance with health, safety, and sanitation regulations within the establishment.
  • Coordinated events and private functions to enhance guest experiences and drive revenue growth.

Education

High School Diploma -

Spotswood High School
Penn Laird, VA

Skills

Strong multitasking

Customer service

Highly reliable

Team player attitude

Patience and tolerance

Responsible alcohol service

Cash register operation

Hospitality service expertise

Alcohol awareness

Food service

Inventory

Staff management

Health codes compliance

Cash and credit transactions

ABC regulations

Timeline

Banquet Captain

Massanutten
12.2018 - 2026

Restaurant Manager

Massanutten
12.2018 - 2026

Bartender

Massanutten

High School Diploma -

Spotswood High School
Jared Randolph