Jared Reynolds
Cincinnati,OH
Summary
Dynamic leader with a proven track record in administrative oversight, team building, and asset management, complemented by a strong commitment to professional growth. Exceptional technical proficiency and outstanding communication skills drive projects to successful completion while addressing challenges with innovative solutions.
Overview
20
20
years of professional experience
Work History
Chief Of Scheduling, Patient Business Services
Department Of Veteran Affairs
Cincinnati, OH
05.2026 - Current
- Coordinated centralized department meetings to align on patient care and resource allocation
- Analyzed scheduling data to identify trends and recommend process improvements for efficiency gains.
- Developed training materials that enhanced staff understanding of scheduling software functionalities.
- Trained and implemented new EHRM operating system with staff across multiple departments including Neurology, Surgery, Medicine and Dental.
- Direct major program segments with significant resources related to ambulatory care administrative operations
- Analyze and evaluate the effectiveness of programs and operations, both quantitatively and qualitatively, against established goals and objectives, collecting, analyzing, and presenting data.
- Direct and conduct studies, design process maps and flow charts, and recommend performance improvement programs, implementing new methodologies.
SUPERVISORY ADVANCED MEDICAL SUPPORT ASSISTANT VISN 10, CLINICAL RESOURCE HUB-FULL TIME GS8
Veterans Affairs
10.2023 - Current
- Aggregates data from multiple sources to ensure its quality, accuracy and completeness for use by higher levels of management for decisions to be made concerning the efficiency and effectiveness of VISN 10 and outer VISN operations.
- Prepares a variety reports using data from various databases and takes personal initiative to compute required metrics, reports, and statistics as needed.
- Responsible for ongoing VISN 10 Clinical Resource Hub reporting activities including: forecasting, real-time data management and analysis, and historical reporting.
- Completes performance analysis of daily/ weekly/ monthly/ quarterly/annual operations, from the organizational to the individual level for the VISN.
- Manages 14 staff members to include their training, time sheets and workload.
LEAD ADVANCED MEDICAL SUPPORT ASSISTANT (FULL TIME GS-7)
Cincinnati Veterans Hospital
Cincinnati
05.2022 - Current
- Work closely with Training officer providing guidance and expertise to classroom once a month on consult/RTC management and tracking.
- Trains classroom on national scheduling standards and program navigation.
- Scheduling and communicating medical directives involving provider diagnosis.
- Assigns and evaluates the work of subordinate staff
- Leads administrative training across all specialty clinics in duties and national standards.
SUPERVISOR ADVANCED MEDICAL SUPPORT – MEDICINE (FULL TIME GS-8)
Cincinnati Veteran Affairs
Cincinnati
08.2023 - 10.2023
- Manages workflow of 13 clinics within Medicine.
- Responsible for extracting and analyzing data to provide reports in support of performance measures.
- Tracks the facility go-live status and activation process and provides updates to leadership.
- Participates in developing short- and long-range program goals and in providing guidance for the organization's quality assurance plan.
- Coordinates the administrative functions for the program/service by performing the various human resource management requirements.
ADVANCED MEDICAL SUPPORT ASSISTANT (FULL TIME GS-6)
Cincinnati Veterans Affairs Hospital
Cincinnati
05.2021 - 05.2022
- Coordinate patient appointments by provider calendar and availability.
- Informs Veterans about VA and community support and resources, including how to effectively utilize them in the recovery and wellness process.
INFANTRY SQUAD LEADER (ACTIVE DUTY)
U.S. Army
El Paso, TX
03.2017 - 12.2019
- Implemented strict values and standards which resulted in improved team performance.
- Trained soldiers to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
CONSTRUCTION CONTRACTOR (FULL TIME)
Self-Employed
Cincinnati, OH
07.2010 - 03.2017
- Managed a small construction business with a multi state scope providing quality services
MILITARY POLICE (MASTER-AT-ARMS) TEAM LEADER (ACTIVE DUTY)
Patrol Boat Coxswain, U.S Navy
Souda Bay, Yokosuka, Japan
07.2006 - 07.2010
- Managed a crew of four U.S. Sailors providing a cohesive environment that secured international relations.
Education
Bachelor of Arts - Natural Science and Mathematics
Miami University
Oxford, Ohio12-2020
High School Diploma - undefined
William Henry Harrison High School
06-2006
Skills
- Performance analytics
- Risk analysis expertise
- Logistics coordination
- Administrative oversight
- Quality assurance
- Information tracking systems
- Specialized in communication strategies
Timeline
Chief Of Scheduling, Patient Business Services
Department Of Veteran Affairs
05.2026 - Current
SUPERVISORY ADVANCED MEDICAL SUPPORT ASSISTANT VISN 10, CLINICAL RESOURCE HUB-FULL TIME GS8
Veterans Affairs
10.2023 - Current
SUPERVISOR ADVANCED MEDICAL SUPPORT – MEDICINE (FULL TIME GS-8)
Cincinnati Veteran Affairs
08.2023 - 10.2023
LEAD ADVANCED MEDICAL SUPPORT ASSISTANT (FULL TIME GS-7)
Cincinnati Veterans Hospital
05.2022 - Current
ADVANCED MEDICAL SUPPORT ASSISTANT (FULL TIME GS-6)
Cincinnati Veterans Affairs Hospital
05.2021 - 05.2022
INFANTRY SQUAD LEADER (ACTIVE DUTY)
U.S. Army
03.2017 - 12.2019
CONSTRUCTION CONTRACTOR (FULL TIME)
Self-Employed
07.2010 - 03.2017
MILITARY POLICE (MASTER-AT-ARMS) TEAM LEADER (ACTIVE DUTY)
Patrol Boat Coxswain, U.S Navy
07.2006 - 07.2010
High School Diploma - undefined
William Henry Harrison High School
Bachelor of Arts - Natural Science and Mathematics
Miami University