Jared Rockwood
Polk City,IA
Summary
As someone who has previously worked in a customer service position I can offer quick and calm resolutions to elevated situations. I am also able to deliver hard work and devotion to the company due to my work in landscape/hardscape.
Overview
3
3
years of professional experience
Work History
Player Services Representative
Tournament Club of Iowa
Polk City, IA
05.2021 - Current
- Greeted customers in a professional and friendly manner.
- Provided exceptional in person and over the phone customer service to ensure customer satisfaction.
- Assisted customers with questions regarding game rules, regulations, and procedures.
- Processed player signups and registrations for tournaments and promotions.
- Helped other positions such as Course Maintenance, Pro shop, and kitchen/restaurant staff.
- Assist fellow associates in completing and understanding occupational obligations.
- Maintain upkeep on golf course amenities such as the practice facilities, golf carts, and overall appearances.
Hardscaper
Tapper Builders
Polk City, IA
06.2022 - 08.2022
- Accurately measured and cut pavers using a masonry saw.
- Installed retaining walls, edgers, and other hardscaping elements.
- Excavated and leveled soil in preparation for hardscape installation.
- Laid rock, mulch, gravel and more to ensure visually satisfaction for the clients.
- Planted a variety of different plants and trees.
- Utilized power tools including drills, saws, hammers when needed for projects.
- Ensured job sites were clean at all times by removing debris daily.
Education
High School Diploma -
North Polk High School
Alleman, IA05.2023
Associate of Science -
Des Moines Area Community College
Ankeny, IASkills
- Problem solving
- Testing and Debugging
- Team Oversight
- Team Development
- Project Management
- Customer Support
- Hardware and Software Installation
- Java
- Oracle (SQLPLUS)
Timeline
Hardscaper
Tapper Builders
06.2022 - 08.2022
Player Services Representative
Tournament Club of Iowa
05.2021 - Current
High School Diploma -
North Polk High School
Associate of Science -
Des Moines Area Community College
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