Summary
Overview
Work History
Education
Skills
Timeline
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Jared Rockwood

Polk City,IA

Summary

As someone who has previously worked in a customer service position I can offer quick and calm resolutions to elevated situations. I am also able to deliver hard work and devotion to the company due to my work in landscape/hardscape.

Overview

3
3
years of professional experience

Work History

Player Services Representative

Tournament Club of Iowa
Polk City, IA
05.2021 - Current
  • Greeted customers in a professional and friendly manner.
  • Provided exceptional in person and over the phone customer service to ensure customer satisfaction.
  • Assisted customers with questions regarding game rules, regulations, and procedures.
  • Processed player signups and registrations for tournaments and promotions.
  • Helped other positions such as Course Maintenance, Pro shop, and kitchen/restaurant staff.
  • Assist fellow associates in completing and understanding occupational obligations.
  • Maintain upkeep on golf course amenities such as the practice facilities, golf carts, and overall appearances.

Hardscaper

Tapper Builders
Polk City, IA
06.2022 - 08.2022
  • Accurately measured and cut pavers using a masonry saw.
  • Installed retaining walls, edgers, and other hardscaping elements.
  • Excavated and leveled soil in preparation for hardscape installation.
  • Laid rock, mulch, gravel and more to ensure visually satisfaction for the clients.
  • Planted a variety of different plants and trees.
  • Utilized power tools including drills, saws, hammers when needed for projects.
  • Ensured job sites were clean at all times by removing debris daily.

Education

High School Diploma -

North Polk High School
Alleman, IA
05.2023

Associate of Science -

Des Moines Area Community College
Ankeny, IA

Skills

  • Problem solving
  • Testing and Debugging
  • Team Oversight
  • Team Development
  • Project Management
  • Customer Support
  • Hardware and Software Installation
  • Java
  • Oracle (SQLPLUS)

Timeline

Hardscaper

Tapper Builders
06.2022 - 08.2022

Player Services Representative

Tournament Club of Iowa
05.2021 - Current

High School Diploma -

North Polk High School

Associate of Science -

Des Moines Area Community College

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Jared Rockwood