Jared Samuels
Fort Lauderdale,FL
Summary
Motivated student with a background in bartending pursuing Entry Level IT opportunities. Recognized for maintaining a positive atmosphere and delivering top-notch service under pressure. Strong organizational and problem-solving abilities enhance team performance. Prepared to embrace new challenges in a technology-focused role.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Bartender
Lauderdale Yacht Club
08.2023 - Current
- Set up and maintained appropriate stock levels for bar.
- Operated POS systems and managed bar tabs to track revenue.
- Cleaned, organized, and replenished supplies to maintain bar appearance.
- Prepared various alcoholic and non-alcoholic beverages for patrons.
- Developed rapport with customers through friendly conversation and attentiveness to their needs.
- Created beverage menus in collaboration with management to promote drink specials and events.
- Monitored customer behavior, intervening to maintain safe environment for all patrons.
- Maintained clean and organized bar area, ensuring customer satisfaction.
Bartender
Hillsborough Yacht Club
05.2022 - 08.2023
- Cleaned, organized, and replenished supplies to maintain bar appearance.
- Set up and maintained appropriate stock levels for bar.
- Operated POS systems and managed bar tabs to track revenue.
- Trained and supervised bar staff to deliver exceptional service to customers.
- Kept bar stocked with snacks, prepared appetizers and served food items.
- Served bottled or draft beer to customers and advised on different flavors.
- Backed up servers by preparing cocktails for dining area guests.
- Tracked drinks and processed payments using POS system.
- Prepared cocktails for customers using exact recipes combined with personal flair.
Server
American Cruise Lines
04.2021 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Customer Service Phone Representative
Comcast
09.2019 - 10.2020
- Managed difficult customer situations with professionalism and empathy.
- Escalated issues that could not be resolved independently to supervisors or managers for further assistance.
- Completed administrative tasks such as filing paperwork or organizing digital documents related to customer interactions.
- Maintained customer records by updating account information in database.
- Provided accurate information about products and services to customers.
- Analyzed customer feedback to identify trends and suggested improvements for business.
- Processed orders, prepared correspondences, and completed required documentation.
- Answered customer inquiries via phone, email, and chat.
- Followed up on unresolved cases to keep customers informed of progress towards solution.
- Offered personalized recommendations based on customer preferences or past purchase history.
- Solicited sales of new or additional services or products.
- Navigated multiple computer systems and utilized search tools to find information.
Bartender
Flight 19
2019 - 2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Phone Sales Representative
Infinity Sales Group
05.2018 - 03.2019
- Contacted potential customers by telephone to sell products, services, or schedule appointments.
- Kept detailed records of all daily call activities, including successes, challenges, and areas needing improvement.
- Provided regular updates on call activities to management via written reports or presentations.
Barback
Himmarshee Public House
2015 - 2017
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Delivered food to customers at bar and tables.
- Learned how to make wide variety of mixed drinks.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
- Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
- Greeted customers and provided friendly, knowledgeable service.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
Education
Bachelor of Science - Cybersecurity
Florida Technical College
Margate, FL09.2025
Associate - Computer Science
Florida Technical College
Margate, FL11.2023
Diploma - undefined
Fort Lauderdale High School
Fort Lauderdale, Florida06.2011
Skills
- Food Service
- Point of sale systems
- Strong multitasking
- Computer configurations
- Desktop Technical Support
- Payment Processing
- Customer service expertise
- Service-oriented mindset
- Remote Support
- Mixology
- Wine and liquor expertise
- Help desk assistance
- Telephone Etiquette
- Team player
LANGUAGE
English
Native
Certification
Computer Support Technician
Music Producer and Songwriter
Artist Name: Moody_FS
Creative writing with melodic melodies from a mix of Classical arts, Jazz, R&B, and Hip Hop & Rap.
Timeline
Bartender
Lauderdale Yacht Club
08.2023 - Current
Bartender
Hillsborough Yacht Club
05.2022 - 08.2023
Server
American Cruise Lines
04.2021 - 07.2021
Customer Service Phone Representative
Comcast
09.2019 - 10.2020
Phone Sales Representative
Infinity Sales Group
05.2018 - 03.2019
Associate - Computer Science
Florida Technical College
Diploma - undefined
Fort Lauderdale High School
Bartender
Flight 19
2019 - 2020
Barback
Himmarshee Public House
2015 - 2017
Bachelor of Science - Cybersecurity
Florida Technical College