Dedicated Account Manager with a strong focus on client retention and satisfaction. Proven expertise in data analysis and CRM utilization to drive account growth and enhance customer experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Account Manager
One Claim Solution
Gilbert, Arizona
12.2021 - Current
Managed client relationships to ensure satisfaction and retention.
Resolved client inquiries and issues in a timely manner.
Managed multiple accounts simultaneously while meeting deadlines.
Analyzed client data and identified opportunities for growth.
Generated leads through cold calling activities.
Utilized CRM tools to track client interactions, sales opportunities, and account history.
Conducted regular business reviews with clients to understand their needs and align products and services accordingly.
Church Volunteer
Rock Point church
Queen Creek, Arizona
07.2024 - Current
Maintained church facilities by coordinating maintenance tasks and ensuring a welcoming environment.
Provided support for weekly Sunday services, including setting up chairs and equipment, preparing materials, and helping to clean up afterwards.
Encouraged and engaged with congregation and visitors to promote church mission.
Independent claim Adjuster. Auto Total Loss-Cat Team at The Best IRS Claim Solution-Location Progressive InsuranceIndependent claim Adjuster. Auto Total Loss-Cat Team at The Best IRS Claim Solution-Location Progressive Insurance