Dynamic Store Supervisor at Bath and Body Works with a proven track record in boosting sales through exceptional customer service and effective team leadership. Skilled in employee training and cash management, I successfully developed marketing strategies that attracted new customers and enhanced loyalty, while fostering a positive work environment.
Encouraging manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. great at using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and a strong approach for delivering effective solutions.
Overview
7
7
years of professional experience
Work History
Store Supervisor
Bath and Body Works, Limited Brands
08.2024 - Current
Answered product questions and assisted customers in selection and checkout.
Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
Answered questions about store policies and addressed customer concerns.
Supervised daily operations by directing customer service, inventory and sales operations.
Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
Educated and trained staff to equip with knowledge about products, customer service and store policies.
Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
Educated staff on strategies for handling difficult customers and challenging situations.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Academy Training Facilitator
Walmart
02.2023 - 08.2024
Led regular workshops focused on helping employees stay up to date on industry best practices.
Supported and helped facilitate organizational growth by developing employee training plans.
Helped senior management build learning and development strategies focused on specific organizational needs.
Supported and coached employees as part of successful training initiatives.
Reviewed training programs regularly and realigned strategies to meet changing needs.
Analyzed and evaluated training effectiveness and program outcomes.
Provided coaching and mentoring to employees.
Worked with vendors to customize courseware to accommodate business needs.
Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring [Number]%.
Established and maintained quality control standards.
Built and maintained professional relationships with vendors and suppliers.
Tasking Team Lead
Ulta Salon and Cosmetics
11.2022 - 01.2023
Coached team members in techniques necessary to complete job tasks.
Trained new team members by relaying information on company procedures and safety requirements.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Supported creation of detailed, technical financial models to value potential acquisition targets.
Frequently inspected production area to verify proper equipment operation.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Created and managed project plans, timelines and budgets.
Educated staff on organizational mission and goals to help employees achieve success.
Conducted regular reviews of operations and identified areas for improvement.
Helped meet changing demands by recommending improvements to business systems or procedures.
Construction Supervisor
Phillips Construction
04.2019 - 08.2022
Supervised field crews to maximize quality and work efficiency.
Implemented emergency resolution initiatives to reduce process lags.
Sustained safety protocols, ensuring proper, cost-effective and safe handling and usage of equipment and materials.
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
Reported quality of performance on site to site construction managers.
Reduced excess spending by effectively utilizing given resources.
Reviewed project details to specify correct materials and equipment for job sites.
Checked equipment to determine if maintenance was required.
Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
Trained workers in proper methods, equipment operation and safety procedures.
Developed and maintained positive relationships with clients and other stakeholders.
Created and implemented plans to maximize efficiency of workers.
Supported construction and extraction workers to facilitate timely completion of projects.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Line Cook
BJ's Restaurant & Brewhouse
07.2018 - 04.2019
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Prepared food items such as meats, poultry, and fish for frying purposes.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Kept kitchen clean and organized by performing daily maintenance tasks.
Maintained smooth and timely operations in preparation and delivery of meals.
Followed health, safety and sanitation guidelines while preparing and serving food.
Education
High School Diploma -
Granbury High School
Granbury, TX
09-2016
Skills
Sales floor oversight
Customer loyalty and retention
Performance reviews
Delegating work
Team building and leadership
Multitasking and organization
Cash management
Employee training
Friendly and positive
Problem-solving
Staff supervision
Interests
Enjoy hobbies that combine physical activity with outdoor exploration
Hiking
Rock Climbing
Kayaking
Camping
Horseback Riding
I enjoy cooking for friends and family gatherings
Growing herbs, vegetables, or fruits in home gardens
Food Photography
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Inventory Control/Shipping &Receiving Specialist at Carlisle Construction Materials CompanyInventory Control/Shipping &Receiving Specialist at Carlisle Construction Materials Company