
Detail-oriented and analytical professional with 8+ years as a Network Engineer, excelling in identifying and resolving complex technical and procedural issues, analyzing high-volume data/logs, enforcing policies/SLAs, and driving process improvements to achieve 99.95%+ reliability and reduced resolution times.
Proven ability to handle sensitive information securely, coordinate cross-functional teams, and maintain compliance in regulated environments.
Eager to leverage strong problem-solving, data analysis, attention to detail, and documentation skills in healthcare claims processing/adjudication to ensure accurate, compliant, and efficient claim resolutions while contributing to improved patient/provider outcomes.