Jared Singer
35 Central View Rd, Dillsburg,PA
Overview
4
4
years of professional experience
Work History
Service Desk Coach
Giant Food Stores
04.2019 - Current
· Interacted well with customers to build connections and nurture relationships.
· Trained new employees on proper protocols and customer service standards.
· Trained and guided team members to maintain high productivity and performance metrics.
· Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
· Scheduled employees for shifts, taking into account customer traffic and employee strengths.
· Reported issues to higher management with great detail.
Education
No Degree - Nuclear Engineering
Penn State University
University Park, PA05.2025
Computer Skills
SOLIDWORKS, Arduino, Microsoft Visual Studios, C++, Word, Excel, Powerpoint
Projects
- Used SOLIDWORKS to make 3D models
- Coded numerous course projects using C++ in Microsoft Visual Studios
- Competed in coordinated groups to make working windmills to measure speed and energy output
- Used Arduino software to program motorized arms to complete specific tasks
College Extracurriculars
Penn State University Park 3D Printing Club - 09/2023 to Current
Interests
- 3D printing and computer modelling programs
- Energy conservation and utilization of environmentally friendly systems
Timeline
Service Desk Coach
Giant Food Stores
04.2019 - Current
No Degree - Nuclear Engineering
Penn State University
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